Employer Industry: Service Industry

Why Consider this Job Opportunity:
- Salary up to $[highest pay]
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction
- Utilization of AI scheduling platform for efficient work management
- Communication and issue resolution with customers and personnel

What to Expect (Job Responsibilities):
- Utilize an AI Scheduling Platform to create technician schedules and maintain daily activities
- Communicate and resolve scheduling issues with customers and personnel
- Measure branch activity and compliance with program initiatives
- Prioritize scheduling backorders and resolve customer issues
- Monitor technician activity and schedules to ensure customer commitments are met

What is Required (Qualifications):
- 2 Years Customer Service Experience
- Expert Communication Skills
- Expert Organizational Skills
- Coordinating/Scheduling in a service-related industry
- Intermediate Excel Skills

How to Stand Out (Preferred Qualifications):
- Associates or Bachelors preferred
- Experience working in a fast-paced work environment
- Excellent written and communication skills
- Use of Oracle systems preferred
- Product knowledge of life safety (Fire Alarm & Sprinkler) equipment preferred

#ServiceIndustry #CustomerService #Scheduling #CareerOpportunity #AIPlatform

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