DeVry University - Support

Remote Student Support Advisor I


Pay$23.32 / hour
LocationWilkes-Barre/Pennsylvania
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 1318
      Industry: Higher Education

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      Why consider this job opportunity:
      - Competitive pay and benefits package
      - Opportunities for career advancement within the organization
      - Positive work culture that aligns with the mission and values of the higher education industry
      - Chance to make a substantial impact on the lives of students through proactive support
      - State-of-the-art call center environment for efficient and effective communication with students

      What to Expect (Job Responsibilities):
      - Provide comprehensive support to students throughout their educational journey
      - Advise students on financial, academic, and service-related matters
      - Establish personalized relationships with students and monitor their progress
      - Connect students with resources and support services
      - Collaborate with faculty and staff to ensure student success

      What is Required (Qualifications):
      - Associate's degree required
      - Minimum of 1-year customer service or advising experience in an education setting
      - Proficiency in Microsoft Office suite and internet applications
      - Access and maintain the NSLDS system without defaulting on Title IV Federal aid

      How to Stand Out (Preferred Qualifications):
      - Prior experience in higher education roles with Title IV funding experience
      - Knowledge and experience with online learning
      - Experience in a fast-paced call center environment
      - Desire to earn a Bachelor's degree through the tuition benefit program

      #HigherEducation #StudentSupport #Advising #AcademicSuccess #CareerAdvancement

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      Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.
  • About the company

      DeVry University is a private for-profit university with its headquarters in Naperville, Illinois, and campuses throughout the United States.

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