Total System Services
Remote Work from Home Customer Service Fraud $15.00 per hour
This job is now closed
Job Description
- Req#: R0064011
Employer Industry: Payment Solutions
Why consider this job opportunity:
- Salary up to $15 per hour
- Comprehensive benefits package including medical, dental, vision care, paid time off, and retirement options
- Opportunity for career advancement and growth within the organization
- Flexibility to work primarily remote within the United States
- Dynamic work environment with a focus on fraud prevention and customer service
What to Expect (Job Responsibilities):
- Investigate potential credit card fraud cases based on alerts from the fraud detection system
- Respond to 25 or more account inquiries per hour, providing scripted responses to merchants and cardholders
- Assist in the completion of lost/stolen reports and manage the blocking and transfer of compromised accounts
- Build knowledge and skills required to identify fraudulent credit card activity through training and research
- Maintain accurate documentation of all information necessary for fraud investigations
What is Required (Qualifications):
- High School Diploma or Equivalent
- At least 6 months of high-volume call center experience within the last 18 months
- Ability to pass a background check, including criminal check, drug screen, and credit check
- Flexibility to work varied shifts, including weekends and evenings
- Must have a minimum internet speed of 50mbs download and 15mbps upload via ethernet cable connection
How to Stand Out (Preferred Qualifications):
- Previous work experience in a fraud or banking-related field
#PaymentSolutions #FraudPrevention #RemoteWork #CareerOpportunity #CustomerService
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.
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