Total System Services
Remote Work from Home Customer Service Fraud $15.00 per hour
This job is now closed
Job Description
- Req#: R0064011
Employer Industry: Payment Processing Solutions
Why consider this job opportunity:
- Salary up to $15 per hour
- Comprehensive benefits package including medical, dental, and vision care
- Paid time off and recognition programs
- Opportunity to work primarily remote within the United States
- Chance to gain valuable experience in fraud detection and banking-related fields
- Dynamic work environment with a focus on teamwork and collaboration
What to Expect (Job Responsibilities):
- Respond to 25 or more account inquiries per hour, providing scripted responses to alerts generated within fraud detection queues
- Assist in completing lost/stolen reports, including blocking and transferring compromised accounts
- Build credit card replacement orders and complete necessary shipping materials
- Develop knowledge and skills to identify fraudulent credit card activity through training and research
- Maintain accurate documentation of investigations into potential credit card fraud cases
What is Required (Qualifications):
- High School Diploma or Equivalent
- At least 6 months of high-volume call center experience (onsite or remote) within the last 18 months
- Flexibility to work various shifts, including weekends and late hours
- Ability to maintain a professional appearance on camera during work hours
- Minimum internet speeds of 50 Mbps download and 15 Mbps upload via Ethernet cable connection
How to Stand Out (Preferred Qualifications):
- Previous work experience in a fraud or banking-related field
#PaymentProcessing #FraudDetection #RemoteWork #CareerOpportunity #BenefitsPackageAbout the company
Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.
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