• Job Description

  Req#: 1443341

  What You’ll Do:

  An excellent opportunity is now available to join the Customer Experience (CX) Finance organization. The CX Finance team is looking for a highly motivated Finance Controller with the desire to be a difference maker, lead a team and change and help shape business and financial strategy for Cisco's Americas CX Renewals organization.

  
  

  Responsibilities:

  • Analyze, interpret, and forecast key financial metrics: ATR, Renewal Rates, iACV, Attrition, Bookings, etc.
  • Report key metrics, including renewal rates, attrition, ATR, as well as more traditional bookings measures.
  • Define the future models for forecasting and reporting.
  • Develop the processes to operationalize both forecasting and reporting.
  • Help CX leadership interpret analytics, gain insights, and understand key trends in the business.
  • Presenting and sharing materials with Executive Leadership Teams for Weekly, Monthly and Quarterly results and Forecasts.
  • Sales compensation - collaborating with operations teams to understand and resolve complex issues related to compensation and goaling.
  • Setting Annual iACV and Bookings Targets for annual Goals, including cascading goals within Anaplan.
  • Drive and own SMR/ATR/Renewals Transformation.
  • Develop analytics that will tell CX leadership what’s working, and what’s not.
  • Drive annual plan process - work with CX & CX Finance leadership, Sales Finance to drive the annual planning cycle.
  • Help define the future models for forecasting and reporting, including iACV.
  • Develop the processes to operationalize both forecasting and reporting.
  • Work with CX Sales.
  • Help CX leadership interpret analytics, gain insights, and understand key trends in the business.

  
  

  The Team:

  As a CX Renewals America’s team leader, you will manage the CX Americas finance team and will be partnering with Americas CX Renewals VP, strategy & planning, sales, extended finance (Regional Sales Finance), IT and operations. You will develop productive working relationships with CX Finance as well as with these other teams.

  
  

  Our minimum requirements:

  • BS degree in Finance, Accounting or Economics, or related field, MBA
  • 8+ years of working experience in Finance
  • High proficiency with Microsoft Office, Business Objects.
  • Must be highly motivated; able to manage multiple tasks.
  • Advanced proficiency in English, both written and verbal.

  
  

  Preferred Qualifications:

  • High-tech industry experience is a plus

  Why Cisco:

  At Cisco, each person brings their unique talents to work as a team and make a difference.

  Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

  We connect everything – people, process, data and things – and we use those connections to change our world for the better.

  We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.

  We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

  Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco.

  Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

  Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

• About the company

  Cisco Systems, Inc. is an American multinational technology conglomerate headquartered in San Jose, California, in the center of Silicon Valley.

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