• Job Description

  Req#: 25011604

  At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

  Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

  How will you make an impact in this role?

  We're looking for a results-driven relationship manager to grow and retain a portfolio of clients. You’ll use data, insights, and strong sales skills to deepen relationships, uncover new opportunities, and help clients achieve their goals with American Express solutions.

  Key Responsibilities:

  • Build and strengthen customer relationships to drive growth and retention.
  • Develop and execute account strategies, focusing on priority opportunities and risks.
  • Manage a strong sales pipeline and meet or exceed targets.
  • Proactively identify client needs and offer tailored Amex solutions.
  • Encourage customer self-service to focus on strategic growth activities.
  • Use data and internal tools to deliver value and grow profitable charge volume.
  • Collaborate with internal and external stakeholders in a fast-paced environment.
  • Deliver an excellent customer experience that aligns with client goals and builds loyalty.

  Minimum Qualifications:

  • Minimum 1 year in sales or relationship management.
  • Strong customer focus and a passion for results.
  • Confident communicator with the ability to influence and challenge the status quo.
  • Thrives under pressure with excellent time and workload management.
  • Collaborative team player who works well in a fast-moving environment

  We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

  Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

• About the company

  At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

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