Geodis

Rep Customer Operations


PayCompetitive
LocationPlano/Texas
Employment typeFull-Time

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  • Job Description

      Req#: REPCU045358

      Customer Operations Representative

      Who We Are:

      GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

      Your role on the team:

      • Manage the day-to-day operations of the specific account(s) assigned to you and identify opportunities to improve service and increase business
      • Analyze customer inquiries, make informed decisions, and provide quality and timely updates to your customer(s)
      • Schedule pickup and delivery appointments based on customer specific needs and priorities
      • Work with Carrier Team to ensure that all client shipments are proactively booked and tracked for on time pickup or delivery
      • Support pricing and quoting activity with direction and guidance from Account Executive
      • Other duties as required and assigned

      What you need: (requirements)

      Experience

      • Bachelor's Degree in Supply Chain/Logistics, Business Management, Entrepreneurship, Marketing or related studies preferred
      • Previous freight brokerage experience preferred
      • Proven demonstration of commitment and work ethic in a school or work setting
      • Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers
      • Committed to executional and outstanding customer service
      • Able to persuade, motivate, influence and negotiate with others
      • Able to work in a team environment, while also delivering independent results
      • Fast-paced and able to multitask in a high-pressure environment

      What you gain from joining our team:

      • Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
      • Access wages early with the Rain financial wellness app
      • Health, dental, and vision insurance after 30 days of employment
      • 401k match
      • Paid maternity and parental leave
      • Access to career development, employee resource groups, and mentorship programs
      • Employee discounts
      • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
      • Free financial wellness programs
      • Daycare discount program
      • Opportunities to volunteer and give back to your community.
      • + more!

      Join our Team!

      • Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.

      OR

      Text DELIVER to 88300 to Apply1

      Equal Opportunity Employer
      This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • About the company

      GEODIS' vision is to be the growth partner for its clients. As a logistics company, we achieve this through proven expertise across our five lines of business: Supply Chain Optimization, Freight Forwarding, Contract Logistics, Distribution & Express and Road Transport

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