• Job Description

  Req#: 16856

  IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

  Responsibilities

  Are you ready to join a dynamic team in a role that offers variety and a chance to define a tangible impact? At IGT, we're looking for a dedicated Repair Technician to become an integral part of our Manufacturing team in Nashville, TN. As a Repair Technician, you will play a crucial role in ensuring our terminals and associated peripherals perform flawlessly. This is an outstanding opportunity to work with world-class equipment and contribute to a highly ambitious and proven organization!

  • Troubleshoot and repair terminals and associated peripherals down to the component and board level.
  • Support field service technicians by distributing parts, tools, and inventory.
  • Maintain a clean and organized warehouse environment.
  • Test Point of Sale and Communications equipment to determine the cause of failure.
  • Inspect and clean interior/exterior of Point-of-Sale equipment as required.
  • Update and maintain repair and inventory databases.
  • Assist in maintaining an adequate supply of spare parts, sub-assemblies, and complete terminals.
  • Screen parts returned from vendors and repair centers for quality assurance.
  • Collaborate with different client services departments and lottery and retail customers as required.
  • Perform data entry and general administrative duties.
  • Adhere to all safety policies and procedures.
  • Operate forklift equipment.
  • Occasionally operate a 24’ box truck for installation of self-service equipment at retailer locations.
  • Aid with field service activities, including service calls and installations, as needed.
  • Manage transportation of equipment between warehouses.
  • Minimal travel is required, with occasional field assistance as determined by site needs.

  Playing for What Matters Most - You!

  IGT provides a range of benefits to support your overall well-being.

  • Medical benefits are available from day one of employment.
  • Three weeks of paid vacation per year, with prorated first-year accrual.
  • 401K with employer match and 100% vested from day one.
  • Company-paid parental leave, life insurance, short-term disability, and long-term disability.
  • Gym membership reimbursement, free identity theft protection, and tuition reimbursement.

  Qualifications

  PHYSICAL REQUIREMENTS

  • Must be able to climb a ladder and lift and carry equipment weighing up to fifty (50) pounds for a significant distance.
  • Demonstrate dexterity when working with tools, moving parts, and electrical current.

  
  EDUCATION

  • High school degree or GED equivalent required.

  
  YEARS EXPERIENCE

  • One or more years of related work experience is required.
  • Experience working with electronics and electromechanical devices is essential.
  • Experience with communications and IP-based technology is preferred.
  • Proficiency in navigating various software applications is required.
  • Ability to work independently and demonstrate self-motivation.
  • Outstanding customer service skills.
  • Strong mechanical reasoning skills.
  • Excellent interpersonal skills, including the ability to build relationships and collaborate with others.
  • Strong verbal communication skills.
  • Ability to adjust to multiple demands, shifting priorities, and perform well under pressure.
  • Good judgment and strong critical thinking skills.
  • Capacity to adhere to guidelines.
  • Must possess a valid driver's license and have a good driving record.
  • Ability to accurately perceive colors is required for troubleshooting.
    

  Keys to Success

  • Building collaborative relationships
  • Decision making
  • Drive results
  • Foster innovation
  • Personal energy
  • Self-leadership

  -#LI-LF1

  IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

  At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $29,120 - $52,458. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

  Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses . In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

  All IGT employees have a role in information security. Annual training will be assigned and required as appropriate.

  IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com .

• About the company

  International Game Technology PLC, formerly Gtech S.p.A. and Lottomatica S.p.A., is a multinational gaming company that produces slot machines and other gaming technology.

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