Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Reporting Analyst Senior, you will be responsible for crafting new, modifying existing, and performing ad-hoc reporting in support of business processes and data-driven decision making. Develops a deep understanding of the business/customer and builds positive relationships with team members. Delivers value through data analysis and reporting and adapts to changing business needs.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Facilitates business projects of high complexity, size and visibility ensuring team members champion decision making data needs.
• Leads or advises the design, development and implementation and provides oversight of the maintenance of sophisticated and sometimes outstanding business solutions, which may include data, reporting, business intelligence or analytics.
• Applies a comprehensive understanding of multiple data structures and sources to Lead or direct sophisticated and sometimes outstanding data manipulation using sophisticated data extraction and analytical tools and techniques.
• Recognizes the connection between the business operations and analytics to influence business strategies and solutions.
• Develops innovative reporting and story-telling approaches to address business problems and solutions.
• Responsible for ensuring operational reports are complete, deliver accurate data, and in compliance with all internal and external reporting requirements.
• Coordinates inputs from multiple sources, synthesizes data / information and builds qualitative commentary gathering key messages.
• Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years of experience in data analysis/extraction, statistics, data management, analytics and/or data reporting.
• Experienced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.
• Advanced knowledge of data reporting/analysis tools and techniques and ability to use SQL and/or Microsoft Excel to build pivot tables, graphs, and charts.
• Advanced troubleshooting skills.
• Comprehensive understanding of compliance, risk management, and data security frameworks.
• Experience in crafting automated reports and interactive visualizations using tools such as Python and Tableau.

What sets you apart:

• Progressive experience managing multiple projects concurrently with excellent organizational, analytical, and critical thinking skills.
• Strong interpersonal and communication skills, with a demonstrated ability to gain the confidence and respect of all levels up to Executive leadership.
• Experience engaging with all levels up to Executive leadership to proactively provide risk management reporting, insights, and effective challenge regarding data governance, processes, risks, and controls during the design of data-powered solutions and artificial intelligence.
• Ability to autonomously distill the current risk landscape periodically into concise reports highlighting enterprise and operational risks to firm leadership in a fast-paced environment.
• Will need to operate in the Law of Influence through effective communication, building of strong relationships and providing effective challenge when necessary.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $109,130 - $208,580.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.