• Job Description

  Req#: fk0xeaf

  Location: N'Djamena,N'Djamena,Chad

  Representative Chad

  Position type

  Status: Spouse only

  Location: N’Djamena

  Duration: 3 years contract (with possibility for extension)

  Please note that applicants are required to obtain an endorsement from a Christian church to which they belong.

  Lutheran World Federation (LWF) World Service

  LWF World Service is the humanitarian and development arm of the Lutheran World Federation. We are a widely recognized, international, faith-based organization working in over 20 countries. We seek to bring people of all backgrounds together in the common quest for justice, peace, and reconciliation in an increasingly complex and fragmented world.

  A commitment to the human rights of every individual, regardless of their status, guides our work, actions, and operations. We are particularly known for our timely, compassionate, and professional humanitarian work, and for our field presence in hard-to-reach areas. Our work is people-centred and community-based. Above all, we work with the most vulnerable, and we engage proactively with community institutions.

  For additional information, please see: http://www.lutheranworld.org/what-we-do/humanitarian-development-work/about-our-work

  Purpose of the position

  The LWF Representative is responsible for the implementation of the LWF Program in Chad. The position will be based in Ndjamena to oversee several offices in different parts of the country where LWF is operational as well as new areas where the program could be expanded.

  The Country Representative is responsible for the overall leadership, representation and effective management of the LWF program to achieve the expected outcomes and positive impact for the Chadian population and the refugees from surrounding countries.

  Besides this, the Representative will lead the operation based on a clear Country Strategy and ensures program implementation in an accountable and participatory manner in accordance with approved LWF World Service policies, manuals and guidelines, and the Global World Service Strategy.

  Required Qualifications

  University degree in humanitarian or development work, environmental studies and/or other related technical or social studies.

  Previous LWF experience is preferred.

  Knowledge, skills and experience

  Minimum 5 years of successful experience in a senior leadership/management humanitarian position in the field of refugee or IDP response, natural disaster, livelihood, human rights, sustainable development and transition, climate change and biodiversity programming preferably within an international environment.

  Strong computer literacy.

  Knowledge of LWF, its member churches, ecumenical partners and related agencies is a strong asset.

  Previous experience in Chad or similar context is preferred.

  Knowledge of and experience in cooperating with governments, the United Nations system and inter-agency coordination clusters and other coordination structures at national level.

  Team-oriented, flexible and excellent communication skills.

  Language Skills

  French: advanced verbal and written skills.

  English: advanced verbal and written skills.

  Local languages especially the Chadian Arabic would be an added advantage.

  LWF Core Skills

  Leadership – resource level*

  Working effectively with others – resource level

  Accountability – resource level

  Analytical thinking – advanced level

  Initiative – advanced level

  Achieving results – advanced level

  LWF Functional Skills

  People Management – resource level

  Facilitation / Negotiation – resource level

  Project Management – advanced level

  Networking – advanced level

  Communication – advanced level

  Change management – advanced level

  *LWF 3 skills levels are: basis - advanced - resource

  Main duties

  Leadership and strategic management

  Provides overall leadership to the LWF Chad Country Program; including the formulation or adjustment and implementation of the Country Strategy;

  Promotes, implements and upholds the vision, mission, core values and objectives of the global LWF World Service strategy, as well as the LWF country strategy and other approved documents for the country/region;

  Facilitates and actively seeks to sharpen the profile of LWF World Service as an international humanitarian organization through continuously striving to improve the quality of the program according to LWF World Service empowerment, rights-based and integrated approach;

  Promotes and facilitates the establishment and strengthening of national and regional networks relevant to the LWF World Service country, regional or global strategies;

  Represents the LWF World Service in national and regional networks.

  Finance, fundraising and grants management

  Engages closely with the finance teams, enabling colleagues to deliver and strengthen the financial management and compliance of the program in line with LWF World Service and donors’ policies, guidelines and regulations;

  Actively engages in negotiations with UN agencies, clusters, embassies and missions, foundations and others for potential new funding sources;

  Develops strategies and operational plans and actively engages in negotiations with key stakeholders to uphold and develop a viable portfolio of projects and programs;

  Ensures the complementarity and close working relations of finance and program units;

  Ensures efficient and accountable financial and administrative management of the country program in accordance with LWF World Service Finance Manual and relevant donor guidelines;

  Oversees the elaboration of high-quality concept notes, project proposals and ensures successful execution of grants.

  Program management

  Ensures that programmatic work is aligned with the LWF Global Strategy, the Strategy for LWF World Service and other LWF policies and guidelines in close collaboration with the Program Coordinator;

  Enables the team to deliver effective planning, monitoring, evaluation and timely and quality reporting (PMER) in compliance with the LWF World Service and donor rules and regulation;

  Ensures good management of resources, operations and partnerships with special emphasis on capacity building and continued improvement;

  Undertakes regular monitoring visits of all program/project sites to provide on-site support, coaching and monitoring of projects implementation;

  Ensures continuous strengthening of program management systems for accountable, effective, and quality delivery of programs to focus groups;

  Ensures coordination with key stakeholders or a regular basis for timely and smooth implementation of all programs;

  Ensures that learning and capacity building are institutionalized in the program.

  People management

  Direct supervisor of the Country Program Manager in Chad, Areas/Project Coordinators, Finance Manager and other senior Unit Heads at the country office as determined by the organogram. The CR should provide regular coaching and support, facilitate performance appraisals and ensure a competent and cohesive country management team;

  Oversees the development of staffing plans and supervises all matters pertaining to LWF staff, both national and international;

  Ensures that new staff are provided with thorough orientation and on-boarding in LWF World Service strategies, policies, guidelines, organizational culture and the programs and projects to which they are assigned;

  Overall responsible for ensuring duty of care for LWF staff and visitors, including by ensuring safety and security plans are developed and adhered to, monitoring and addressing safety and security matters in collaboration with LWF World Service Geneva as needed;

  Ensures staff recruitment is gender-sensitive and balanced at management and non-management levels;

  Ensures diversity and inclusion in staff recruitment in adherence to LWF policies and values.

  Operational Representation and Networking

  Maintains a close working and consultative relationship with LWF member church(es) and other ecumenical and faith-based partners;

  Plays an active role in the Action by Churches Together (ACT) Alliance partners collaboration in Chad, ensuring LWF’s participation in joint planning and implementation, advocacy and other ACT Alliance initiatives;

  Maintains the requisite consultative relationships with the relevant governmental authorities, UN organizations, other international and national NGOs;

  Maintains close communication and cooperation with LWF’s related agencies and their local offices and Area Secretaries on specific matters.

  Security management

  Is responsible for security related to the LWF Chad program, ensures security risks are well managed, through monitoring threats and incidents;

  Ensures that LWF Safety and Security plans and procedures are updated regularly, staff with security responsibilities are appointed on all levels and field staff and visitors to the program are well briefed and informed about the security context of the LWF operations.

  Accountability

  Ensures all interventions are undertaken in accordance with the LWF World Service policies and guidelines, specifically concerning the LWF Staff Code of Conduct, the Sphere Project and the Core Humanitarian Standards, as well as the rights-based, gender responsive and climate sensitive programming.

  Other duties

  As may be assigned by the direct supervisor.

  Major challenges

  Changing a Country Program from an uncertain outlook future to a stable status requires competent and committed teams. This challenge includes building strong foundations, implementing changes and striving for excellence of accountability. Ensuring a sustainable future of the Country Program in an unpredictable programming context, particularly in relation political context calls for patience and perseverance;

  Ensuring the program remains viable and is well-funded in an increasingly competitive and under-funded environment needs personal engagement;

  Attracting and retaining new donors and competent staff; assuring staff safety and wellbeing in a country with basic infrastructure and services means the person has reached a demonstrable leadership level.

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• About the company

  The Lutheran World Federation is a global communion of national and regional Lutheran denominations headquartered in the Ecumenical Centre in Geneva, Switzerland.

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