• Job Description

  Req#: 752520

  The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

  You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

  Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

  We are the Good Hands. We don’t follow the trends. We set them.

  Job Summary:

  This job is responsible for investigating complex claims when an attorney is representing the injured party which typically will include third party bodily injury claims: (1) uninsured or underinsured motorist (UM/UIM) claims in single or multi car accidents; (2) Injury Casualty Soft Tissue (ICST), and represented- moderate or major claims; (3) complex Commercial Property Liability (CPL) or extra-contractual liability claims; (4) or specialized claims (e.g., business interruption, loss of income, E and O policies, etc.). The individual also handles claims involved in litigation, arbitration, or mediation, coordinating with legal counsel and participating in depositions, hearings, trial, or arbitrations. The individual takes recorded statements, resolves loss of use claims, makes payments to appropriate parties, and negotiates and settles or refers bodily injury issues that cannot be resolved.

  This position will handle represented and litigation pending claims for the following states: MD, VA, D.C.

  Candidates on the Eastern time zone are preferred, however, those on Central time zone will also be considered

  Job Description

  Auto accidents are usually unnerving and unique. So, it takes someone special to put the pieces back together for our customers.

  This is the opportunity you’ve been looking for to truly impact someone’s life! Start your claims professional career today as an Entry/Experienced Level Bodily Injury Adjuster and be part of our dynamic team!

  A Day in the Life:

  • Investigate single and multi-vehicle auto accidents involving property damage and/or bodily injury using innovative tools and technology to capture recorded statements, photos and/or the review of police reports to resolve losses.
  • Document claims through active listening and use of data to investigate and assess claim coverage, liability, and damages while reviewing medical records and/or bills.
  • Summarize liability decision and evaluate claim worth before negotiating and settling with customer in accordance with business unit methodologies.
  • Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner.
  • Use data and analytics to problem solve and contribute to team goals by sharing ideas and opinions.

  As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license.

  • If required, the hiring manager will work with you along with the centralized licensing team to ensure that you are properly licensed.

  If offered the role, you may go to one of our regional training centers for training in our state-of-the-art facility within your first two months at Allstate. You will work with other Allstate employees to learn standard processes, answer any questions you have and make career connections.

  Job Qualifications

  You’re a great Match for this Role if:

  • You want to utilize your customer service skills to help restore peoples’ lives
  • You have a strong desire to make a difference through compassionate customer service
  • You are willing to work flexible hours or weekends when our customers need you
  • You can apply your knowledge of insurance policies, coverages, and regulations to claims processes and adhere to applicable legal compliance standards using your negotiation and/or arbitration skills.
  • You can apply industry knowledge to support the business unit in support of team objectives by investigating and evaluating simple to moderately complex claims.
  • You’re an empathic, upbeat and friendly self-starter who can work independently, as well as, on a team
  • You’re excited about solving problems and coming up with creative solutions
  • You’re organized and able to multi-task in a fast-paced environment
  • You’re known for clear and professional communication – both written and verbal
  • You have a bachelor’s degree and/or prior experience in handling property damage and/or bodily injury claims
  • Being bilingual and/or having prior military experience is a plus

  We Offer:
  A culture of learning where you can expect to develop foundational skills for the future
  Leadership teams that are communicative and compassionate
  Impactful work by serving customers and the community in times of need
  Potential for flexible work arrangements
  A culture in which you dress for your day
  Recognition and advancement opportunities
  Paid Time Off, 401(k) and pension
  Medical, Dental, and Vision coverage
  You can view all Allstate benefits @ https://allstategoodlife.com

  Education and Experience:

  • 4 year Bachelors Degree (Preferred)

  • 2 or more years of experience (Preferred)

  • In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

  Certificates, Licenses, Registrations:

  • As a condition of employment, you may be expected to obtain an adjuster’s license in multiple markets
  • All required licenses will need to be obtained within 60 days of hire
  • You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal

  Compensation Data

  You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License. Candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus.

  Compensation offered for this role is $52,500.00-$94,625.00 per year and is based on experience and qualifications.

  The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

  Good Work. Good Life. Good Hands®.

  As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/

  Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

  #LI-BH3

  Allstate generally does not sponsor individuals for employment-based visas for this position.

  Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

  For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
  For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

  To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

  To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

  It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

• About the company

  The Allstate Corporation is an American insurance company, headquartered in Northfield Township, Illinois, near Northbrook since 1967.

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