• Job Description

  Req#: R106705

  At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

  What Ontario Health offers:

  Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

  • Fully paid medical, dental and vision coverage from your first day

  • Health care spending account

  • Premium defined benefit pension plan

  • 3 personal days and 2 float days annually

  • Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.

  • Career development opportunities

  • A collaborative values-based team culture

  • Wellness programs

  • A hybrid working model

  • Participation in Communities of Inclusion

  Want to make a difference in your career? Consider this opportunity.

  The Population Health and Value Based Health Systems portfolio at Ontario Health is seeking a Research Associate for the Primary Care Program that will focus on a large-scale (provincial) digital health initiative. This is an exciting opportunity to apply your research skills and healthcare knowledge. The Primary Care Program provides strategic direction and coordination for primary care initiatives across Ontario Health. It also collaborates with health systems partners to (i) connect and integrate primary care within Ontario Health Teams to improve coordination of care; (ii) stabilize and expand capacity and access to comprehensive primary care supported by interprofessional teams; and (iii) measure and optimize the quality, equity, and performance of primary care in Ontario.

  The Research Associate, Primary Care (Digital) is primarily responsible for conducting research and analysis activities based on various workstream needs and program goals for the Patients Before Paperwork initiative. Patients Before Paperwork is a clinically guided provincial-level change program that is empowered to direct the delivery of several connected digital solutions that will support burden reduction for frontline providers. As part of this role, the Research Associate will work both independently and with other staff to advance our understanding of how digital products are being used in Ontario and to generate forecasts for future products to reduce fax usage, administrative burden, and patient safety risks. The Research Associate will apply research skills to project needs, conduct analysis and data modelling, and translate data into digestible formats through clear and concise visualization and presentation. The Research Associate will be analytical and resourceful as well as an excellent communicator who can tell the story behind raw data to non-technical audiences. By working within a multi-disciplinary team and cross-functional organization, the Research Associate will have the opportunity to gain skills and experience in project management, stakeholder engagement, and research/ measurement frameworks within a large-scale digital health initiative.

  Here is what you will be doing:

  Here is what you will need to be successful:

  • Provide various workstream needs and program goal support as required, with an emphasis on statistical analysis, data modelling, and visualization

  • Develop the tools, templates, and processes required to execute research and analytical activities

  • Identify key sources of information and data, gather data from disparate sources, and build data models to realize trends, patterns, and forecasts

  • Use data modelling language, methods, and tools to derive future targets and metrics

  • Define the assignment scope, expected deliverables, and workplan in coordination with leadership

  • Undertake detailed research and statistical activities, and organize and facilitate working sessions with key stakeholders to gather the required information and data

  • Review the quality of the data collected and analyze these data, ensuring accuracy

  • Conduct advanced statistical analyses using SAS or R, critically interpret results, and present findings in knowledge transfer products (dashboards, Microsoft PowerPoint, reports) for a variety of audiences

  • Draft knowledge transfer products that summarize analyses conducted and provide recommendations on actions required, highlighting critical areas for consideration

  • If required, assist with presenting the research and analyses to stakeholders

  • Work with different stakeholders (including clinicians) to test or monitor the recommendations and solutions stemming from the analysis

  • Identify and escalate risks to relevant parties and propose recommendations to address the issues

  • Coordinate advisory groups or committees as needed, and facilitate meetings as required

  Education and Experience

  • A graduate degree (e.g., MSc, MPH) in Epidemiology, Health Services Research, or a related health field

  • Undergraduate degree in Statistics, Mathematics, or Science preferred

  • Required 3-4 years of experience

  • Quantitative research and data modelling experience using large, administrative data sets is required Qualitative research experience conducting and analyzing focus group, interviews, and survey data is preferred

  • Experience in using Microsoft Power BI and other data visualization tools required

  • Experience in using statistical techniques to predict and recommend future targets and metrics

  Knowledge and Skills

  • Ability to coordinate all aspects of a research project

  • Strong research and analytical capabilities

  • Strong written communication skills with the ability to synthesize and communicate complex research and data ideas to a diverse audience

  • Proficiency in SAS or R software and Microsoft Excel for statistical analysis and data modelling

  • Knowledgeable in Microsoft Power BI

  • Demonstrated computer and data management skills with proficiency in MS Office 365 (Word, Excel, PowerPoint, SharePoint)

  • Ability to work effectively in a team, but with minimal supervision

  • Knowledge of primary care and of the digital health space in Ontario are desired

  • An understanding of Ontario’s health care system is an asset

  Employment Type: Permanent Full Time

  Salary Band: 4

  Location: Toronto, Ontario (currently hybrid; subject to change). All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

  Internal Application Deadline Date: March 5, 2024

  Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.

  We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.

  Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.

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• About the company

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