Medallia

Research Services Analyst


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 5654
      Employer Industry: Experience Management and SaaS

      Why consider this job opportunity:
      - Salary up to $80,300
      - Opportunity to work within a smaller entrepreneurial team in a large company
      - Commitment to diversity and equal opportunity in the workplace
      - Chance to engage in both quantitative and qualitative research projects
      - Support for professional growth and development through project involvement
      - Flexible work environment that encourages creativity and innovation

      What to Expect (Job Responsibilities):
      - Actively contribute to both quantitative and qualitative research projects, enhancing knowledge across various approaches
      - Assist in sample planning, designing questionnaires, discussion guides, and screeners, as well as testing online surveys
      - Analyze data, identify key insights, and create compelling data visualizations and reports, primarily using PowerPoint
      - Interact effectively with internal stakeholders and manage external partners with minimal supervision
      - Ensure deliverables meet client and team standards while maintaining quality and timeliness

      What is Required (Qualifications):
      - 1+ years of experience in start-to-finish custom research execution, including defining research objectives and methodologies
      - Bachelor’s degree in Marketing, Finance, Business, Statistics, or a related field; or equivalent experience
      - Strong analytical and deductive reasoning skills, with the ability to translate findings into meaningful insights
      - Ability to multitask and prioritize projects while working independently
      - Strong attention to detail, known for thoroughness, accuracy, and consistency

      How to Stand Out (Preferred Qualifications):
      - Proven knowledge of or exposure to research basics, ideation, storytelling, and marketing/branding
      - Excellent communication skills with a passion for building relationships and partnerships
      - Ability to be flexible and precise under aggressive deadlines
      - Self-starter who can work independently with minimal supervision
      - Critical thinker constantly looking for ways to enhance team capabilities

      #ExperienceManagement #Research #SaaS #CareerGrowth #DiversityAndInclusion

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Medallia provides software-as-a-service customer experience management and employee experience management software to hospitality, retail, financial services, high-tech, and business-to-business companies internationally.