Employer Industry: Airline Services

Why consider this job opportunity:
- Starting salary of $19.98 per hour
- Opportunity for quarterly and annual bonus plans
- Free stand-by travel privileges on Alaska Airlines and Horizon Air
- Comprehensive well-being programs including medical, dental, and vision benefits
- Generous 401k match program
- Flexible work-from-home arrangement after training

What to Expect (Job Responsibilities):
- Assist guests with inquiries regarding fares, flight schedules, routings, and policies for Alaska Airlines and its partners
- Make new reservations and modify existing reservations for domestic and international flights
- Handle guests’ questions, complaints, and inquiries with professionalism to ensure first interaction resolution
- Operate within various computerized systems to support guests and daily operations
- Create a positive service-oriented environment for guests

What is Required (Qualifications):
- Minimum of 2 years of customer service or community service experience
- Must reside and work from a remote home office within the designated state
- Exceptional interpersonal communication skills, both verbal and written
- Proficiency in navigating new technologies and applications
- High school diploma or equivalent and must be at least 18 years old

How to Stand Out (Preferred Qualifications):
- Experience in the airline or travel industry
- Proficiency in the Spanish language

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