Darwin Homes

Resident Move-In/Out (MIMO) Coordinator


PayCompetitive
LocationRemote
Employment typeOther

This job is now closed

  • Job Description

      Req#: 0ada9929-8d2a-4409-b109-9c5aa717a5b0

      Resident Move-In/Out (MIMO) Coordinator

      Remote /
      POD P1 /
      Full-Time
      / Remote
      About Darwin Homes
      At Darwin Homes, we fundamentally believe that the rental experience is broken. Too often, property management—serving as the middleman between investors and residents—often means shoddy service, hidden fees, and inefficient processes that shortchange everybody involved.

      Darwin was built to make residents' and owners' lives easier through an innovative ecosystem of technologies. We have created the best product in the market for residents to discover, tour and lease their future home; and for owners to have complete peace of mind from our modern management and leasing services built around our core values of transparency and professionalism. Darwin Homes is the destination for single-family rental services for property owners and residents.

      The Team
      The Darwin Homes team is composed of a diverse set of alumni from DoorDash, Square, Facebook, Apple, LinkedIn, and other top technology companies. The founders and executive team have over 30+ years of combined experience in scaling disruptive technology and operations-focused businesses.

      Darwin Homes was backed by top Silicon Valley venture capital (Khosla, Fifth Wall) and was acquired by Pagaya Technologies, a publicly traded company, in early 2023. Pagaya is an AI/ML data technology company with offices in Tel Aviv, New York, and Austin.


      The Role
      Darwin Homes is growing fast and we're looking for a highly motivated, intelligent, and passionate Resident Move-In/Out Coordinator to join our team. We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Darwin through new and different phases.

      What You'll Do

      • Facilitate seamless, positive move-in and move-out experiences for Darwin residents
      • Support high levels of resident satisfaction through consistent, timely, and professional communication
      • Manage, track, and report on move-in/outs-related cases within your assigned client portfolio
      • Support the client POD's senior Resident Services professional
      • Other duties as assigned

      What You'll Have

      • Strong communication skills & comfort engaging directly with residents via various communication channels
      • 2+ years of property management experience
      • Organized and detail-oriented
      • Ability to work a flexible schedule, which may include evenings and weekends on occasion
      • Ability to comfortably navigate new technology; competency in MS Office, Google Suites, Slack
      • Bachelors Degree preferred
      $45,000 - $75,000 a year
  • About the company

      Property management that works better for everyone. Darwin is the property management platform that's elevating the rental experience for property owners and residents. It's renting, evolved.

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