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Job Description
- Req#: 2528
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Monitor the area and provide resources to clients
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M aintain a welcoming, safe, stable environment for clients
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Make hourly rounds within and outside the facility to ensure safety and security
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Incident management: Report and document incidents, crisis interventions, communicate with on-call management team
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Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes
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Greet people entering the site , determine nature and purpose of visit, and direct or escort them to specific destinations
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Circulate among residents, visitors, or employees to preserve order and protect property
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Complete intakes, and property searches as needed, distribute mail
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Accept and log all food deliveries and serve meals to clients. Willingness to complete food safety course
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Screen residents and visitors and packages to prevent passage of prohibited articles into residence
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Use company vehicle to transport clients to and from appointments in the community and as directed by program management
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Provide relief support for 311 operations
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Facilitate onsite laundry and shower resources for clients
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Perform other related duties as assigned
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Two years of related experience
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Proficiency with Microsoft Office Suite required
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High School Diploma or General Education Degree (GED), Associates degree preferred
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CPR and First Aid certifications a plus
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Experience working with individuals experiencing homelessness and/or mental health or substance use issues is a plus
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Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred
ABOUT US: - We believe that everyone deserves a home!
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
Reporting to the Shift Supervisor, t he Residential Aide will assist in ensuring effective service delivery . The R esidential A ide will provide staff support and maintain program stability by providing assistance and monitoring the premises. The R esidential A ide will be expected to engage with individuals experiencing homelessness as well as with Program and Outreach staff.
ESSENTIAL DUTIES:
MINIMUM QUALIFICATIONS:
EOE/M/F/Vet/Disabled-