Job summary

Were privileged to work with some amazing people here at Newcroft, our respite service for adults with learning disabilities and/or physical disabilities and additional needs.

As a Residential Services Support Officer, you'll provide personalised support, helping individuals take part in a variety of meaningful activities during their stay. We aim to make our short stay breaks feel like a holiday, offering fulfilling experiences both in the community and within our safe, comfortable environment. Our service is based in an impressive, modern, purpose-built building and youll receive comprehensive induction and training, so you can become a confident and valued member of our friendly and supportive team.

Main duties of the job

What you'll do:

• Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You'll proactively observe and assess their health and well-being, acting quickly to support their needs.

• Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and carry out personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User.

• Communicate and Document: As shift leader, you'll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page.

About us

Why join us?

• Comprehensive induction programme with all necessary training.
• Great satisfaction from supporting people to get the most out of their stay.
• Commitment to personal development, including support for QCF training.
• Preparation for future senior-level opportunities.
• Extensive benefits package.