Resort Concierge - 3rd Shift Cast Members create magic for our Guests by anticipating their arrival to the Walt Disney World Resort, welcoming Guests in a humble and friendly manner, and providing the highest level of service during overnight hours! We work autonomously and have a high level of responsibility in an environment with little to no supervision. In this role, we provide personalized Guest Service, follow-up throughout our Guests' stay, and extend appreciation upon departure. We also use a mobile device or computer while assisting Guests with check-in, check-out procedures, and other services including itinerary planning and Guest Service Recovery.

The pay rate for this role in Florida is $17.70 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

This posting is for Resort Concierge 3rd Shift. 3rd shift positions can be scheduled to start at 10:00 p.m. or later and must be available until 9:30 a.m.

To expedite consideration, we highly recommend that you upload your resume when completing the application for this posting.

• Part-Time Resort Concierge Third (3rd) Shift roles require THREE (3) days of FULL availability to start at 10:00 p.m. or later, and must be available until 9:30 a.m.
• Part-Time Resort Concierge – 3rd Shift Cast Members will need to be FULLY available for the first 2 weeks after their start date
• Passion for serving others and demonstrated problem-solving skills while maintaining professional etiquette
• Strong written, verbal and interpersonal communication skills
• Proven grammar proficiency as well as computer proficiency while navigating through multiple computer applications
• Maintain safety of our Guests while operating vehicles, including with passenger
• Driver's license from any state

• One (1) year in a Disney Guest facing role or related professional experience
• Experience with hotel operations
• Bilingual preferred
• Proficiency in LILO or other property management/hospitality reservation software
• Knowledge of routes & roadways to destinations within the Walt Disney World Resort®, including Theme Parks, Water Parks, Resorts, and Disney Springs

• One (1) year in a Disney Guest facing role or related professional experience
• Experience with hotel operations
• Bilingual preferred
• Proficiency in LILO or other property management/hospitality reservation software
• Knowledge of routes & roadways to destinations within the Walt Disney World Resort®, including Theme Parks, Water Parks, Resorts, and Disney Springs

• Hospitality Management Degree (B.A. or B.S) or current enrollment in a college/university earning a degree in Hospitality Management

KEYWORDS: CONCIERGE, WDW Casting, WDW: Walt Disney World Casting Hourly Jobs