The Walt Disney Company
Resort Concierge – Part Time, Walt Disney World
This job is now closed
Job Description
- Req#: 1179543BR
- Part-Time Resort Concierge Cast Members will need to be FULLY available for the first 2 weeks after their transfer date
- Passion for serving others and proven problem-solving skills while maintaining professional etiquette
- Strong interpersonal, written, and verbal communication skills
- Proven grammar proficiency as well as computer proficiency while navigating through multiple computer applications
- Maintain safety of our Guests while operating vehicles, including with passenger
- Driver's license from any state
- Hospitality Management Degree (B.A. or B.S) or current enrollment in a college/university earning a degree in Hospitality Management
- One (1) year in a Disney Guest facing role or related professional experience
- Experience with hotel operations
- Bilingual preferred
- Proficiency in Hotel Experience / LILO or other property management/hospitality reservation software
- Hospitality Management Degree (B.A. or B.S) or current enrollment in a college/university earning a degree in Hospitality Management
- One (1) year in a Disney Guest facing role or related professional experience
- Experience with hotel operations
- Bilingual preferred
- Proficiency in Hotel Experience / LILO or other property management/hospitality reservation software
Resort Concierge Cast Members create magic for our Guests by anticipating their arrival to The Walt Disney World Resort, welcoming Guests in a humble and friendly manner! We provide personalized Guest Service, follow-up throughout our Guests stay and extend appreciation upon departure. We are also versatile and use a mobile device or computer while assisting Guests with check-in, check-out procedures and other services including itinerary planning and Guest Service Recovery.
The pay rate for this role in Florida is $17.70 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
To expedite consideration, we highly recommend that you upload your resume when completing the application for this posting.
About the company
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes Disney Parks, Experiences and Products; Disney Media & Entertainment Distribution; and three content groups—Studios, General Entertainment and Sports—focused on developing and producing content for DTC, theatrical and linear platforms.
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