• Job Description

  Req#: 2965903
  When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.
  
  Key job responsibilities
  - Promote a culture of safety and wellbeing
  - Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
  - Support and lead a team and handle administrative work alongside building and supporting a strong team culture
  - Analyse performance and suggest process improvements to optimise work and improve customer service
  - Collaborate with other managers to standardise shift processes
  
  A day in the life
  You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site.
  
  You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
  
  Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. - University degree (Bachelor's or Master's degree), completed before start date
  - You are willing to work in non-traditional shift pattern which may include nights and weekends.
  - Advanced proficiency in written and verbal English Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
  
  - Experience of communicating with a wide range of stakeholders, including your peers and leadership
  - Experience in a logistical working environment
  - Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
  
  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
  
  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• About the company

  Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

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