Live Casino & Hotel

Restaurant Assistant General Manager - Sports & Social - Philadelphia


PayCompetitive
LocationPhiladelphia/Pennsylvania
Employment typeFull-Time

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  • Job Description

      Req#: 8154

      Why We Need Your Talents

      Daily oversight of the food & beverage operations and staff. Ensures compliance with policies and procedures. Ensures guest service standards are adhered to by staff.

      Where You'll Make an Impact

      • Adhere to, implement and follow all policies of the department and company
      • Supervises and assists in daily training of managers and hourly employees and maintains open communication between all personnel working in department
      • Maintains appropriate beverage/food inventories and quality control with the service of alcohol
      • Ensures quality control and timeliness of beverage/food service.
      • Assists in controlling labor/beverage/food cost for department.
      • Knowledge of safety procedures to ensure employee and guest safety
      • Understands all PLCB regulations and ensures compliance of all applicable liquor laws for the department
      • Ensures compliance with all federal and state gaming regulations
      • Achieves budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of food & beverage outlets
      • Maintains company operating standards. Demonstrates professionalism that reflects our brand and company values
      • Responds to guest trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
      • Ability to extend complimentaries in accordance with the property comp matrix. Other duties as assigned.

      Skills You'll Need to Suceed

      • Ability to analyze and interpret restaurant operation results.
      • Ability to solve complex problems.
      • Ability to perform assigned duties under pressures.
      • Knowledge of sanitation laws and health regulations and applicable OSHA regulation.
      • A variety of task and deadlines requires irregular work schedule.
      • Ability to perform assigned duties in an interruptive environment.
      • Accuracy in completing assigned duties in a timely manner.
      • Ability to work long hours.

      A Few Must Haves

      • Preferred, five (5) to seven (7) years of experience in restaurant management and supervision in a fine dining facility.
      • High school diploma or equivalent required; some college preferred.
      • Must be Serv-Safe and RAMP certified.
      • Must have full working knowledge of POS.
      • Must have knowledge of approved Responsible Gaming Program.
      • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
      • Must be able to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming Commission for the position.

      Perks We Offer You

      • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
      • Generous retirement savings options are available.
      • Free uniforms
      • Free parking
      • Discounted meals
      • Service and Attendance bonuses
      • Tuition reimbursement
      • Discounts on hotels, theme parks, travel, and more!

      Physical Requirements

      • Ability to stand for long periods of times without sitting or leaning.
      • Ability to climb stairs multiple times daily.
      • Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
      • Ability to climb, bend, stretch, twist or reach with your body and arms.
      • Ability to work under variable temperatures and noise levels.

      Life at Live!

      • 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
      • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
      • You will work in an environment where smoking is allowed.

  • About the company

      One of the largest gaming, retail and entertainment destinations in the country with slot machines, table games, nationally-acclaimed restaurants and a luxury AAA Four Diamond rated hotel.