Job Title

Retail and Office Design Director

Job Description Summary

The Retail Design Director is a visionary, senior-level leader responsible for shaping the global design standards of our brand through world-class retail and office environments. This role leads to the creative development and execution of layouts, fixtures, visuals, and customer experiences that reflect our brand DNA and drive engagement. As both a strategic thinker and hands-on leader, the Retail and Office Design Director collaborates across global scale to ensure a cohesive and inspiring brand presence across all retail formats.

Job Description

About the Role:

• Establish the creative direction and overall aesthetic for all retail and office spaces, aligning with brand values and business objectives.
• Ensure consistency across all brand formats and acknowledging the business needs.

• Manage and inspire a multidisciplinary team of designers, architects, and creative partners.
• Set clear goals, provide creative direction, and foster a collaborative and high-performing team culture.

• Partner with key stakeholders to ensure alignment between design vision and business strategy.
• Work closely with Regional Design Managers to tailor global design strategies for local markets while maintaining brand integrity.

• Monitor emerging design and behavior trends to inform innovative, future-forward planning experiences.
• Conduct competitive analysis and apply customer insights to continuously evolve store formats and design solutions.

• Oversee the end-to-end design process, from concept development through final implementation, ensuring projects are delivered on time, on budget, and to the highest quality standards.
• Manage relationships with external design agencies, consultants, and vendors.

• Develop, maintain, and evolve retail brand guidelines to ensure cohesive customer experiences across all touchpoints.
• Advocate for design excellence and consistency in all retail executions, globally and locally.

About You:

• Bachelor’s degree or higher in Architecture or Interior Design
• 10+ years of experience in retail and office design, with at least 5 years in a leadership role.
• Strong portfolio showcasing innovative and effective retail environments.
• Proven ability to lead teams, manage complex projects, and influence cross-functional partners.
• Deep understanding of retail trends, materials, spatial design, and customer experience.
• Excellent communication, presentation, and leadership skills.
• Experience working within global brands or across multiple regions is a plus.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”