• Job Description

  Req#: R36926

  Who We Are:

  Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

  New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!

  MAJOR ACCOUNTABILITIES:

  • To achieve personal KPI s and contribute to overall store performance

  • Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store

  • Help to ensure the store remains as commercial as possible following company guidelines

  • Adhere to company’s policies and procedures

  • Responsible for maintaining health, safety, and environmental standards in store

  • Perform other duties that are required from the management team

  REQUIREMENTS FOR SUCCESS :

  • Team Player

  • Demonstrate customer service skills

  • A passion for retail and sales

  • Desire to learn

  • Ability to perform basic maths and general retail operational processes

  • E ffec t ive communication skills

  • Flexible work schedule including weekends and holidays

  ADDITIONAL BENEFITS :

  • Co mpetitive compensation

  • Potential to earn more through our Retail Bonus Scheme

  • G reat development opportunities

  • I nclusive working environments across all our European locations

  • Generous staff discount

  • Project involvement across our European region

  • Flexible u niform package

  Flexible Work Schedule

  For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities are available across our North American office locations.

  Equal Opportunity Employer

  New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

• About the company

  New Balance is an American sports footwear and apparel brand that was established in 1906. The brand was originally associated with the New Balance Arch Support Company. Our job is to aid athletes in their pursuits, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle.

Notice