• Job Description

  Req#: 378915

  Job Details

  Job Location: Warner Robins Retail Watson - Warner Robins, GA

  Education Level: None

  Salary Range: $12.00 - $12.00 Hourly

  Travel Percentage: None

  Job Shift: Flexible, rotating shift

  Description

  Goodwill Industries of Middle Georgia and the CSRA (Goodwill) was founded in Macon in 1975 to serve individuals with disabilities and other special needs. In 1995, we opened our first Job Connection career center, where anyone with a barrier to employment could receive career counseling and job placement assistance. Today, our Goodwill organization operates ten regional career centers, serving residents of 31 counties in Georgia and four in South Carolina.

  BASIC FUNCTION

  As a Retail Store Associate at Goodwill, you play a vital role in helping transform lives through the power of work. You will support the mission by collecting, processing, and selling donated goods to customers at our retail stores and donation centers. This position is ideal for individuals who take pride in quality work, enjoy a fast-paced, team-oriented environment, and want to be part of something bigger than just a job, making a real difference in the community every day.

  PRINCIPLE ACCOUNTABILITIES

  Floor Responsibilities

  · Serve as a role model and instructor in the subject of “work” for individuals receiving training or job placement assistance through Goodwill. Demonstrate a strong work ethic and passion for quality.

  · Greet and assist customers with merchandise selection.

  · Operate the store’s cash register in compliance with company policies and procedures.

  · Close out assigned cash drawer at the end of the shift and balance cash amounts.

  · Ensure excellent customer service and direct complaints to the appropriate personnel.

  · Rotate merchandise from the sales floor as instructed, accurately recording rotation numbers.

  · Assist in display setup and merchandise presentation on the sales floor.

  · Maintain store cleanliness and organization according to company standards.

  · Follow all company safety and security policies and procedures.

  · Cross-train in other workstations as needed.

  · Perform other duties as assigned by the manager.

  Production Responsibilities

  · Be an instructor in the subject of “work” for individuals participating in Goodwill training or job placement programs, leading by example through a positive attitude and strong work ethic.

  · Greet and assist donors, ensuring all paperwork is completed accurately.

  · Pre-sort donations into appropriate categories and workstations.

  · Assess the quality of merchandise and prepare acceptable items for the sales floor.

  · Remove and dispose of unsellable items according to company procedures.

  · Assist truck drivers with loading and unloading donation trailers.

  · Accurately record production and rotation numbers.

  · Maintain safety standards and ensure a secure working environment.

  · Provide excellent donor relations and escalate concerns to the appropriate personnel.

  · Rotate merchandise from the sales floor as required.

  · Maintain cleanliness and organization of the work area in accordance with company standards.

  · Cross-train in other workstations as needed.

  · Perform other duties as assigned by the manager.

  Qualifications

  
  

  SKILLS, QUALIFICATIONS AND PHYSICAL REQUIREMENTS

  · High school diploma or GED preferred.

  · Ability to perform basic math functions.

  · Strong communication and interpersonal skills required.

  · Ability to push, pull, and lift up to 50 lbs. with or without reasonable accommodations.

  · Ability to work a full shift of at least 8 hours per scheduled workday.

  · Flexibility to work a rotating schedule, including evenings and weekends, as assigned.

  ______________________________________________________________________________________________

  The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and working conditions. Job duties may vary depending on specific work requirements or projects in other areas. Goodwill Industries of Middle Georgia and the CSRA reserves the right to modify or waive position requirements at its discretion.

• About the company

  Goodwill Industries International Inc., or shortened to Goodwill, is an American nonprofit 501 organization that provides job training, employment placement services, and other community-based programs for people who have barriers preventing them from otherwise obtaining a job.      

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