• Job Description

  Req#: 867140

  About Us:

  Who is Mercedes-Benz Financial Services?
  Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.
  
  Why work at Mercedes-Benz Financial Services?
  Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.

  Benefits

  When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.
  
  As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one:

  • Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance
  • Need a vacation? How about just some time for YOU! In addition to our vacation time, you’ll receive nine (9) additional corporate holidays and six (6) Personal days, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!
  • Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program
  • We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities
  • Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Two Days for New Grandparents; as well as Adoption Expense Reimbursement Programs - up to $6k per child
  • Want to go back to school? Tuition Assistance Scholar Program - receive up to $5,250/year in vouchers to complete business-related coursework

  Job Overview:

  Analyze and investigate consumer/commercial retail and lease credit applications for passenger cars/vans. Make decisions to mitigate MBFS credit risk while supporting and maximizing service levels for our dealer partners. Build relationships with the dealers as well as with the Dealer Relations Managers (DRMs) to maximize working relationships and increase MBFS retail and lease penetration.

  Responsibilities:

  • Analyze, decision and investigate retail and lease credit applications, and communicate those decisions to the dealer via the ACE system and telephone in a timely manner. When necessary, negotiate conditional approvals with dealers. Execute buying strategies for dealer body as directed by management. (60%)
  • Build positive dealer relations to increase market penetration while providing professional, courteous, consultative and timely customer service. Support and assist Dealer Relations Managers by becoming the inside sales force and by helping sell the benefits of MBFS retail programs. (20%)
  • Participate in ongoing development responsibilities such as training, coaching, and team meetings to improve underwriting skills. Work on various assignments and/or reporting responsibilities to support information sharing for the continuous improvement of the Retail Credit team. (10%)
  • Support eContracting and eDiscounting by working directly with the dealer and Case360 to correct mismatch errors between the contract and the MBFS credit system. Liaison between the dealer and the funding department. (10%)

  Qualifications:

  Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.
  This position requires a minimum of 2 years of overall work experience. Preferred experience includes:

  • Business-General: 2 years
  • Collections: 1 year
  • Customer Service: 1 year
  • Remarketing: 1 year

  Education:
  High School Diploma/(GED) is required, Bachelor's Degree is preferred.

  
  Skills:

  • Analytical skills

    • Ability to Integrate information from a variety of sources with varied levels of

      complexity

  • PC skills
    • Corporate Mainframe
  • Problem Solving skills

  Additional Skills:

  • Well-developed verbal and written skills. Strong conflict resolution and

    negotiation skills.

  Recommended Prerequisites:

  Collections Agent; Remarketing Program Advisor; Customer Service Representative; Dealer Services Liaison; Team Leader in any of

  the aforementioned departments.

  
  

  Posting Statement

  If you were not re-directed successfully after clicking the “Apply for this job” button, please click the following link to search and apply for the role on the local career portal: https://daimler.taleo.net/careersection/ex/jobsearch.ftl

  
  Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements.

  
  EEO/Minorities/Females/Disabled/Vets

  
  #LI-JM2

• About the company

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