Teleperformance
Retail Customer Service Representative - BYOD/Remote
This job is now closed
Job Description
- Req#: 46687
Employer Industry: Business Process Outsourcing
Why Consider this Job Opportunity:
- Competitive Wages
- Full Benefits including Medical, Dental, Vision, and 401k
- Paid Training
- Employee wellness and engagement programs
- Opportunity for career advancement and growth within the organization
What to Expect (Job Responsibilities):
- Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions when necessary and appropriate
- Respond to requests for assistance and/or possible processing payments
- Track all call related information for auditing and reporting purposes
What is Required (Qualifications):
- Ability to work remotely in a virtual team environment
- 6 months Customer service experience preferred
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
How to Stand Out (Preferred Qualifications):
- Comfort with desktop computer system
- Proven oral & written communication skills
- Logical problem-solving skills
- Ability to navigate Windows operating systems
- Organization and work prioritization skills
#BusinessProcessOutsourcing #VirtualTeam #CareerAdvancement #CompetitiveWages #RemoteWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
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