Metro Credit Union

Retail Internship


PayCompetitive
LocationLawrence/Massachusetts
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 430

      Retail Internship

      Boston, MA, USA ● Burlington, MA, USA ● Chelsea, MA 02150, USA ● Lawrence, MA, USA ● Lynn, MA, USA ● Melrose, MA, USA ● Peabody, MA, USA Req #430
      Monday, April 22, 2024

      Join Metro’s Internship Program! This program will run from June 17th through August 9th 2024.

      We are offering this opportunity out of several of our branches like Burlington, Peabody, Boston, Melrose, Lawrence, Chelsea, and Lynn.

      This program will allow you to acquire significant hands-on experience in the Retail Branch parts of financial services. Under the supervision of experienced professionals, you will assist with day-to-day operations such as routine financial transactions, loan payments, compliance responsibilities, sales referrals, handle member interactions and needs, and other retail duties. This internship provides a unique chance to gain a thorough understanding of credit union operations while also contributing to our purpose of serving members and promoting financial well-being in our communities.

      For this internship, we do not offer remote work arrangements and require training on-site in our Chelsea Main location.

      Core Responsibilities:

      • Conducts routine financial transactions for members within established guidelines (cash checks, accept deposits and loan payments, process withdrawals, etc.)
      • Assesses member needs and introduces new products and services.
      • Makes sales referrals, suggests alternate channels and cross-sells products and services.
      • Builds trusted relationships, member loyalty and satisfaction, and ensures one-touch member resolution.
      • Complies with regulatory requirements.
      • Manages risk in every transaction and detect fraudulent transactions to prevent losses.
      • Resolves routine member issues and provides relevant information.

      Requirements :

      • Education and Experience
        • All candidates for Metro Credit Union's Internship program must be entering their senior year of high school through their senior year of college. Applicants outside of these criteria will undergo a case-by-case review and require approval from the Chief People Officer.
        • College level applicants must currently be pursuing an associate or bachelor’s degree in finance, accounting, marketing, human resources, economics, or a similar profession.
        • Strong analytical and problem-solving skills.
        • Excellent communication and interpersonal skills.
        • Ability to work independently and as part of a team.
        • Proficiency in Microsoft Excel and other relevant software tools

      • Skills and Traits
        • Good communication and report writing skills.
        • Good interpersonal skills with ability to work with all levels in the organization.
        • Good organizational skills with attention to detail
        • Good analytical skills including the ability to research, analyze, and present investigative findings to management.
        • Ability to work in a fast-paced and rapidly changing environment.
        • Ability to work under pressure while multi-tasking.
        • Team player with the ability to work independently with little or no supervision.

      About Metro Credit Union : Established in 1926, Metro has grown to be the largest state-chartered Credit Union in Massachusetts with 19 branches, 220,000 Members and $3.4B in assets. Our focus has always been helping local people, businesses and non-profit organizations reach their goals. Our perspective is unique because it is local and hyper-focused on the specific needs of our local communities. We are a high performing, financially sound, not-for-profit, financial cooperative, owned by and operated for our Members. Our commitment is to provide quality banking solutions that support the economic vitality of the individuals and businesses within the markets we serve. This commitment strengthens local communities, creating a positive impact on people's lives.

      Other details

      • Pay Type Hourly
      • Employment Indicator Internship
      • Job Start Date Monday, June 17, 2024
      • Job End Date Friday, August 9, 2024
  • About the company

      If you're looking for a credit union in Massachusetts, look no further than Metro Credit Union. Metro has convenient banking locations all across the…

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