NHS

Retail Operations Assistant


Pay23,789.00 - 24,934.00 / year
LocationCrawley/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: B0271-VA159?language=en&page=983&sort=publicationDateDesc

      Job summary

      Please apply for this vacancy via the St Catherines Hospice Website where you can find a detailed Job Description.

      Please copy and paste the information below into your search engine and this will take you directly to this vacancy on our website:

      https://stcatherineshospice.peoplehr.net/Pages/JobBoard/Opening.aspx?v=5a8d7f98-8b26-4a54-a9cd-f415e3984849

      Main duties of the job

      We are seeking an enthusiastic Retail Operation Assistant/s to work across our Charity Storesthroughout Surrey and West Sussex

      It is important that you have your own vehicle or are happy to use public transport to travel across all our locations for training, holidays, and short notice absence.

      About us

      When you join St Catherines, youll be joining a supportive team all working towards abig ambition: to help everyone face death informed, supported and pain free. If that sounds like something youd find fulfilling, please apply today.

      Date posted

      25 February 2025

      Pay scheme

      Other

      Salary

      £23,789 to £24,934 a year

      Contract

      Permanent

      Working pattern

      Full-time, Part-time

      Reference number

      B0271-VA159

      Job locations

      St. Catherines Hospice

      Grace Holland Avenue

      Pease Pottage

      Crawley

      West Sussex

      RH119SL


      Job description

      Job responsibilities

      This hands-on role requires a commitment to high standards of customer service and volunteer support. You will have previous experience of working in a customer service environment and have a flexible, enthusiastic approach. Previous retail experience is desirable, but full training will be provided.

      Job description

      Job responsibilities

      This hands-on role requires a commitment to high standards of customer service and volunteer support. You will have previous experience of working in a customer service environment and have a flexible, enthusiastic approach. Previous retail experience is desirable, but full training will be provided.

      Person Specification

      Experience

      Essential

      • Strong interpersonal skills with the
      • ability to communicate both in person
      • and by telephone, effectively at all
      • levels
      • Proficient numeracy skills
      • Excellent organisational skills
      • Experience of working in a customer care environment

      Desirable

      • Supervisory skills
      • Retail experience
      • EPOS experience
      • Creativity (e.g. window display)
      • Some knowledge of St Catherine's
      • Hospice work in the community,
      • including its charity shops
      • Awareness of statutory regulations
      • including H&S legislation, trading
      • standards, hygiene and retail premises
      • Second hand retail sector e.g. antiques
      • Current fashion trends

      Qualifications

      Essential

      • Good level of literacy and numeracy
      • Full driving licence or the ability to be
      • able to access public transport to travel
      • across our trading locations

      Attitude and Behaviours

      Essential

      • Stamina and enthusiasm for hands on
      • physical work
      • Ability to work on own initiative
      • Ability to motivate and empathise with
      • hospice staff and volunteers
      • Flexibility and willingness to work in
      • other locations and extra hours as and
      • when required i.e staff
      • shortages/sickness/ holiday cover
      • Willingness and desire to work in
      • accordance with hospice values
      Person Specification

      Experience

      Essential

      • Strong interpersonal skills with the
      • ability to communicate both in person
      • and by telephone, effectively at all
      • levels
      • Proficient numeracy skills
      • Excellent organisational skills
      • Experience of working in a customer care environment

      Desirable

      • Supervisory skills
      • Retail experience
      • EPOS experience
      • Creativity (e.g. window display)
      • Some knowledge of St Catherine's
      • Hospice work in the community,
      • including its charity shops
      • Awareness of statutory regulations
      • including H&S legislation, trading
      • standards, hygiene and retail premises
      • Second hand retail sector e.g. antiques
      • Current fashion trends

      Qualifications

      Essential

      • Good level of literacy and numeracy
      • Full driving licence or the ability to be
      • able to access public transport to travel
      • across our trading locations

      Attitude and Behaviours

      Essential

      • Stamina and enthusiasm for hands on
      • physical work
      • Ability to work on own initiative
      • Ability to motivate and empathise with
      • hospice staff and volunteers
      • Flexibility and willingness to work in
      • other locations and extra hours as and
      • when required i.e staff
      • shortages/sickness/ holiday cover
      • Willingness and desire to work in
      • accordance with hospice values

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      St Catherine’s Hospice

      Address

      St. Catherines Hospice

      Grace Holland Avenue

      Pease Pottage

      Crawley

      West Sussex

      RH119SL


      Employer's website

      https://www.stch.org.uk/ (Opens in a new tab)

      Employer details

      Employer name

      St Catherine’s Hospice

      Address

      St. Catherines Hospice

      Grace Holland Avenue

      Pease Pottage

      Crawley

      West Sussex

      RH119SL


      Employer's website

      https://www.stch.org.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.