Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner, who played and fought his way through, always with style – and despite the establishment. Today, Fred Perry is a global community of over 370 employees, all inspired by the Laurel Wreath and what it represents

PURPOSE:

Responsible for assisting and supporting the Retail Operations Manager (ROM) and the Regional Managers (RM) in the administration of retail, procedures, and systems.

KEY RESPONSIBILITIES:

Financial Administration

• Store petty cash – check and reconcile store petty cash on a regular basis and forward details onto the Finance department.
• Record and administer store till floats and petty cash at mid-year and at year end. Forward this information to Finance copying in ROM/RMS.
• Collate all Navision financials adjustments and forward to Finance /Auditors.
• Amend Navision statements when required.
• Support the investigation of Navision financials adjustments.
• Create a log of all audit issues from stores, keep updated and share with Finance/Auditors and ROM/RMS.
• Liaise with Finance department to reconcile any financial queries; this includes ensuring all store statements are posted in a timely manner and adjusting stock levels on the retail system if required to do so.
• Maintain documentation of all retail policies and procedures.
• Coordinate both summer and Christmas party funds for Finance.

Navision

• Create store log on for new staff.
• Update and delete where necessary, store staff access to Navision.
• Create new management log ons on Navision and liaise with IT for access levels.
• Collate the PI report and share with ROM and RMS.
• Check all store stock movements, investigate all discrepancies with store and copy to ROM/RMS.
• Support the Store Managers in investigating all PI losses.
• Prepare the biannual and annual stock loss report, share with ROM/RMS.
• Support RMS on store audits.
• Support with execution of stocktakes, ensure all supporting documentation is up to date.
• Support RMS and Store Managers with maintenance of inventory management programmes including, but not limited to, on hand management, delivery entry and returns processing.
• Report on stock analysis issues from stores.

Operations

• Responsible for overseeing the compliant execution of retail processes, including day to day processes and inventory management.
• Support new store openings with implementing compliance and BAU processes and procedures.
• Assist the ROM with organising retail meetings.
• Assist the ROM with organisation of retail exhibitions – travel, hotels, agenda, lunch.
• Source evening venue within budget.
• Collate information as required from stores – chase up deadlines.
• Share the Value Retail reports with the Directors and Merchandising.
• Arrange additional Loomis collections for Christmas/peak trading periods.
• Collate and distribute store support for peak periods / bank holidays.
• Support stores on accessing training library.
• Update links on Retail induction guides.
• Support ROM/RMS on organising BCI workshops and collate commitments.
• Effectively budget POS for the following season (Carrier bags, Hangers).
• Oversee the checklist for new store openings.

Customer Store Experience

• Liaise with customer experience team.
• Check stores are up to date with Click and Collect orders.
• Monitor Consignor.
• Monitor Google reviews and responses – alert RM to issues and assist with resolutions to support stores.
• Review Zendesk participation by store and assist with training requirements.
• Support stores with customer service and response
• Arrange with the store manager for store faulty product to be sent to Mount Pleasant for QC team.
• Ad hoc tasks.

THE PERSON:

Soft Skills

• Organised.
• Efficient.
• Ability to problem solve.
• Comfortable multi-tasking and managing a variety of tasks.
• Able to manage time sensitive tasks.

Technical Skills

• A strong knowledge of Navision.
• A good knowledge of excel.
• An advantage to have knowledge of Bos/Infor.
• Knowledge of Magento.
• Good knowledge of Sway.

HOURS:

We actively encourage our teams to have a good work/life balance and so we are pleased to offer flexible working shifts at Fred Perry HQ. Our core shift hours are from 10am – 4.30pm and so employees can choose to start and finish early, or start and finish late. (i.e. work 8:00am-4:30pm, or 10:00am-6:30pm etc). We also have 30-minute early finish on Fridays.

As we continue to work in a more flexible way, the Head Office acts a brand hub, where we can all connect and collaborate with one another. This role is a mix of office based (London) and remote working. We will expect the employee to come into the office regularly for face-to-face meetings and to work alongside their team on collaborative projects.

BENEFITS:

We are proud to offer a wide range of benefits to all our staff, and continue to reassess what our community needs from us to thrive. We don’t want to be a good company to work for, we want to be a great one. Here are some things we currently offer:

• Annual performance-related bonus
• Competitive salary, reviewed every year
• Generous staff discount and regular sample sales
• Generous pension scheme with 8.5% company contribution
• Option to buy an extra 5 days holiday annually
• Enhanced maternity and paternity packages
• Life insurance
• Private healthcare
• Cycle to work scheme
• Early finish Fridays
• Season ticket loan
• 25 days annual leave plus Bank Holidays
• Annual Birthday vouchers
• Regular opportunities to attend gigs / events

We actively welcome applications from people of all different backgrounds. Your CV will be submitted to hiring managers with all personal details hidden to ensure anonymity.