O'Reilly Auto Parts
Retail Service Specialist/ delivery specialist
PayCompetitive
LocationMobile/Alabama
Employment typeFull-Time
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Job Description
- Req#: R119476
Employer Industry: Automotive Retail
Why consider this job opportunity:
- Competitive wages and paid time off
- Stock purchase plan and 401k with employer contributions starting day one
- Comprehensive medical, dental, and vision insurance with optional flexible spending account (FSA)
- Access to team member health and wellbeing programs
- Tuition educational assistance programs available
- Opportunities for career growth within the organization
What to Expect (Job Responsibilities):
- Lead store team members in delivering exceptional customer service to both retail and professional customers
- Supervise customer service levels on the retail showroom, ensuring team member execution of customer service programs
- Manage the processing of buy online/ship to store, hub and store transfers, and DC add orders in a timely manner
- Handle retail customer returns and exchanges efficiently, ensuring accurate refunds and proper processing of merchandise
- Perform all store opening and closing duties, including securing money and deposits according to company policy
What is Required (Qualifications):
- Strong communication skills
- Ability to obtain RSS Certification
- Minimum of 1 year of retail sales experience, preferably in auto parts
- Knowledge of automotive systems and repair
- Fluency in multiple languages, with Spanish highly desired
How to Stand Out (Preferred Qualifications):
- ASE Certification
- Previous experience in a leadership or supervisory role in retail
- Familiarity with inventory management systems
- Strong problem-solving abilities
- Customer service experience in a fast-paced environment
#AutomotiveRetail #CustomerService #CareerGrowth #CompetitiveWages #RetailManagement
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
O’Reilly Auto Parts is an American auto parts retailer that provides automotive aftermarket parts, tools, supplies, equipment, and accessories in the United States serving both the professional service providers and do-it-yourself customers.