• Job Description

  Req#: RETUR001646

  We're seeking a Returns Coordinator to join our Purchasing team. In this role, you will be responsible for maintaining day-to-day return processing functions to meet the needs for customer and internal returns related to warranty, nonconforming, excess inventory, damaged, and repaired parts. You can also expect to monitor timeliness of part returns and credits in the Enterprise Resource Planning (ERP) system and nonconforming parts in the NCR data base. Additionally, you can expect to be the first point of contact for Customer Service and Field Service inquiries regarding to returns.

  What can you expect in this role?

  • Expedite returned material flow, providing 24- to 48-hour processing of all returned goods. Track items to identify reason for returns. Centralize and make available status of returned materials. Monitor common cause trend resolutions.
  • Proactively follow-up on returned goods for expedient resolution and disposition of material as required throughout RGA cycle.
  • Interact with a vast variety of Park’s internal departments and suppliers to facilitate resolving issues and to gain information relative to returned goods and nonconformances.
  • Negotiate and problem solve with suppliers.
  • Develop and maintain necessary reports, nonconformances, and summaries for concise review by appropriate departments.
  • Maintain RGA logs and coordinate shipping of products for supplier evaluation.
  • Execute system transactions to account for material flow.

  In this role, you will work onsite, full-time office hours, first shift Monday through Friday 8:00 am to 5:00 pm.

  Who We Are

  Since 1953, Park Industries has been a leader in manufacturing stoneworking machinery across North America. Based in Saint Cloud, Minnesota, we’re a family-owned company known for our commitment to quality and innovation. As the largest American manufacturer in our industry, we pride ourselves on our state-of-the-art facilities, exceptional customer service, and ongoing support throughout the product lifecycle.

  What makes you a good fit?

  Here is what we are looking for:

  • Two- or four-year degree in related field or equivalent experience, preferred.
  • Basic computer skills in Microsoft Office and JDE.
  • Ability to effectively communicate with others via oral and written communication.
  • Ability to understand routings, bills of material, drawings, and other technical documentation.
  • Capability to define problems, identify issues, and develop creative solutions using critical thinking and decision-making skills to draw valid conclusions.
  • Ability to effectively organize, manage and prioritize tasks to meet deadlines.
  • Experience in Root Cause Analysis and Corrective Actions and/or willingness to learn.
  • Ability to flex and adjust to changing circumstances and handle unexpected obstacles while being open to new ideas with a willingness to learn and grow.
  • Operates with a mindset of curiosity, experimentation, and learning, resulting in innovative opportunities that propels Park to exceptional results.

  Why Join Us

  At Park Industries, we’re more than just a company—we’re a community of innovators, builders, and professionals united by a shared vision of excellence. When you join us, you’ll become part of a culture that fosters creativity, collaboration, and continuous learning. Alongside our dynamic work environment, we offer a comprehensive benefits package, including health, vision, and dental insurance, HSA and FSA accounts, a 401k program, tuition reimbursement, and more.

  Pay Transparency Statement

  In accordance with pay transparency regulations, the anticipated starting hourly rate for this position ranges from $19.50 to $25.00. Please note that the hourly range provided is an estimate and not a guarantee; the final offer will be determined based on factors such as experience, education, location, and assigned shift. Full-time employees may also be eligible for variable compensation, company-wide incentives, and a comprehensive benefits package. Additionally, the availability of benefits and programs may vary depending on the hire date, employment type, and hours worked.

  Ready to Build Your Future with Park Industries?

  If you're ready to contribute to an industry leader, ensure top-quality craftsmanship, and grow your skills in a supportive and innovative environment, apply today!

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Park Industries® is an American manufacturer of stone and metal fabrication machinery including a wide variety of industrial-grade cutting and edging machines.

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