• Job Description

  Req#: 129936

  WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

  We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

  Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

  Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

  WE LOVE OUR WORK.

  SUMMARY: Perform all daily audits of ticketing, groups, hotel, food, beverage and retail. Provide backup to allow the Income Audit Supervisor to generate daily/ monthly journals and to assist with special projects as assigned. Accomplish daily tasks associated with reconciliation of food and beverage, hotel, and gift shop.

  ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned.

  • Process daily deposit group payments to reservation system and update contracts with payment information.
  • Audit ticketing, food, beverage, retail and hotel to determine overage/shortage of cash drops.
  • Monitor on-line credit card receipts and processing from reservation agents, ticketing agents, and sales coordinators.
  • Audit food and beverage tickets.
  • Balance and sort house charges.
  • Balance credit cards and gift shop.
  • Track and devise spreadsheets for promotions and pre-sold buffets.
  • Tally slot club information.
  • Compile daily sales report.
  • Provide positive communication and use Red Carpet Training skills with every patron and co-worker.
  • Perform duties in a safe manner; report any potential safety hazards to management staff.
  • Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

  SUPERVISORY RESPONSIBILITIES: None

  AUTHORITY TO ISSUE COMPS: No

  ACCESS TO GAMING AREA REQUIRED: Yes

  BRING US YOUR BEST.

  QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  EDUCATION and/or EXPERIENCE:

  Associate’s degree (A.A.) or equivalent from two-year college or technical school and one to two years related experience and/or training; or equivalent combination of education and experience.

  LANGUAGE SKILLS:

  Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Excellent verbal and written communication skills

  MATHEMATICAL SKILLS:

  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance.

  Possess ability to operate an adding machine and have basic computer skills.

  REASONING ABILITY:

  Should be able to define problems, collect data, establish facts, and draw valid conclusions.

  CERTIFICATIONS, LICENSES, REGISTRATIONS:

  Cast Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

  PHYSICAL DEMANDS:

  The physical demands described here are representative of those that must be met by a Cast Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  While performing the duties of this job, the Cast Member is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The Cast Member is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.

  WORK ENVIRONMENT:

  The work environment characteristics described here are representative of those a Cast Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • • The noise level in the work environment is usually very loud.
    • Cast Member will be exposed to an environment containing unrestricted second hand smoke.
    • All Cast Members at Hollywood are under surveillance (and audio surveillance in limited areas). Performance may be observed and recorded.

  STAY IN THE GAME. FOLLOW US.

  We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

  Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

  We're changing entertainment. Follow us.

  Equal Opportunity Employer

  STARTING SALARY

  16.50

• About the company

Notice