• Job Description

  Req#: 40648

  Requisition ID: 40648

  
  Organization

  Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents. Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

  Main Purpose and Function
  Reporting to the Recreation Programmer II, the Rink Attendant is responsible for various duties related to supervision and delivery of ice surface City programming. The Rink Attendant provides information, direction, and service to arena patrons. The Rink Attendant monitors the safety on the ice, enforces safety standards while patrolling on ice and performs basic first aid as required. The Rink Attendant will perform maintenance of arena equipment, and ensuring activity areas are safe.

  For candidates that are selected to move forward, the mandatory on-ice interview and screening will take place on April 4th from 4pm to 8pm.

  Specific Duties and Responsibilities

  • Provides information, direction, and service to arena patrons
  • Provides equipment (skates, helmets) to participants
  • Monitors the safety on the ice and enforce safety standards while patrolling
  • Ensures that activity areas and equipment are safe
  • Performs basic first aid as required
  • Performs minor maintenance of skates (sharpening), helmets, and other related arena equipment
  • Performs any other related duties/responsibilities as assigned

  Qualifications
  Education and Experience:

  • Completion of up to Grade 10 supplemented by some experience in a capacity dealing with the public or an equivalent combination of training and experience
  • Current and valid Standard or Emergency First Aid with CPR-C
  • Previous customer service experience is preferred

  Knowledge, Skills and Abilities:

  • Skills in proficient ice skating, and comfortable skating with large groups on ice
  • Sound knowledge of the methods, tools and equipment used in sharpening and repair of ice skates
  • Working knowledge of hazards, related precautions, and safety regulations related arena operation
  • Working knowledge of the operation of ice rink facilities
  • Working knowledge of Park Board Learn to Skate program
  • Working knowledge of Park Board policy and procedures relative to arena operation
  • Ability to perform minor clerical and basic clean-up tasks
  • Ability to tactfully and effectively address complaints and inquiries brought forward by patrons
  • Ability to establish and maintain effective working relationships and work collaboratively with staff
  • Ability to manage and prioritize multiple tasks
  • Skill in sharpening skates using skate grinder as well as skill in completing minor maintenance of skates as required

  Record Checks:

  • A Police Record Check is a requirement of the position. A clearance requires the absence of any criminal charges or convictions related to this position.

  The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

  
  Business Unit/Department: Board of Parks & Recreation (1400)

  Affiliation: CUPE 15 Parks

  Employment Type: Auxiliary/Casual

  Position Start Date: June 2024

  Salary Information: Pay Grade GR-011: $24.97 to $29.2 per hour

  Number of Vacancies: Multiple

  Application Close: March 24, 2024

  At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

  Before you click Apply now

  Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

  In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.

• About the company

  Vancouver (/vænˈkuːvər/ van-KOO-vər) is a major city in western Canada, located in the Lower Mainland region of British Columbia.

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