Employer Industry: Healthcare

Why Consider this Job Opportunity:
- $7,500 sign-on bonus for external candidates
- Opportunity for career advancement and development in other roles
- Flexibility to work remotely in Washington state
- Challenging work environment with clear performance expectations
- Comprehensive benefits package, including equity stock purchase and 401k contribution
- Commitment to diversity, equity, and inclusion in healthcare

What to Expect (Job Responsibilities):
- Provide telephone triage assessment to Primary Care patients using approved protocols
- Document calls and inquiries in a timely manner
- Demonstrate excellent written and verbal communication skills
- Problem-solve independently and collaborate with teams
- Deliver superior customer service to internal and external customers

What is Required (Qualifications):
- RN license
- 3+ years of clinical experience in various settings
- Knowledge of disease management, home health, discharge planning, utilization review, patient education, and telephonic nursing

How to Stand Out (Preferred Qualifications):
- Bachelor of Science in Nursing
- American Academy of Ambulatory Care Nursing (AAACN) certification
- 1+ years of call center nursing experience
- Case management experience

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