Employer Industry: Healthcare Services

Why consider this job opportunity:
- Remote work flexibility
- Opportunity for career advancement and growth within the organization
- Supportive work environment with a focus on employee culture
- Chance to make a positive impact by facilitating access to patient medical records
- Competitive pay and benefits package

What to Expect (Job Responsibilities):
- Review requestor information to determine records to be released in accordance with HIPAA guidelines
- Answer phone calls and address various ROI issues from customers
- Process walk-in requests for medical records and log information into the ROI On-Line database
- Respond to priority requests from physician offices and fax information as needed
- Log and scan medical record requests into the ROI On-Line database

What is Required (Qualifications):
- High School Diploma or GED
- Minimum one year of experience entering data into computer systems
- Proficiency in using computer applications and the internet
- Strong verbal communication skills with a focus on customer inquiries
- Attention to detail and a proven track record of dependability

How to Stand Out (Preferred Qualifications):
- Prior work experience in Release of Information in a physician’s office or HIM Department
- Knowledge of medical terminology
- Familiarity with HIPAA regulations

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