• Job Description

  Req#: 516781

  Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Room Attendant for the Hilton Harrisburg in Harrisburg, PA.

  
  

  P OSITION S UMMARY:

  TO CLEAN AND STOCK GUEST ROOMS TO ENSURE HILTON'S HIGH STANDARDS OF CLEANLINESS.
  

  ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

  THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.

  • CLEAN BATHTUB, TOILET, SINK, WALLS, MIRRORS, TILES, COUNTERS, AND FLOOR SURFACES USING CLOTHS, MOPS SPONGES, BRUSHES, AND/OR CLEANING AGENTS BY EXTENDING ARMS OVER HEAD, BENDING AND STOOPING.
  • STRIP AND MAKE BEDS, CHANGING BED LINENS WHICH MAY REQUIRE LIFTING BEDSPREADS WEIGHING A MAXIMUM OF 40 LBS.
  • DUST ALL FURNITURE, PICTURES, DRAWERS, WINDOW LEDGES, AND SHELVES THOROUGHLY.
  • PUSH AND PULL VACUUM THROUGHOUT ENTIRE ROOM AND EMPTY TRASH
  • REPLENISH AMENITIES, LINENS, AND SUPPLIES IN GUEST ROOM.
  • SIGN FOR ROOM KEYS, RETRIEVE, PUSH TO ASSIGNED ROOMS AND RESTOCK HEAVY CART. VISUALLY INSPECT ROOM FOR CLEANLINESS AND APPEARANCE AND SIGNIFY COMPLETION FOR ROOM.
  • DUE TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES ARE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.
  • COMPLETE ROOMS IN THE ALLOTTED TIME.

  OTHER DUTIES

  
  

  • RESPOND IN A TIMELY MANNER TO GUEST REQUESTS FOR ITEMS SUCH AS AN IRON, SAFETY INSTRUCTIONS, ASSISTANCE, DIRECTION, AND/OR OTHER INFORMATION AS REQUESTED.
  • REPORT ALL SUSPICIOUS PERSONS, ACTIVITIES OR HAZARDOUS CONDITIONS TO THE SECURITY DEPARTMENT.
  • TURN IN ALL ITEMS FOUND IN EMPLOYEE'S WORKING AREA TO HOTEL LOST AND FOUND DEPARTMENT.
  • DEEP CLEAN ROOMS TO BRAND STANDARD AS DIRECTED.
  • OTHER DUTIES AS DIRECTED

  PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.

  REQUIRED KNOWLEDGE / SKILLS / ABILITIES:
  

  • ABILITY TO PUSH AND/OR PULL EQUIPMENT WEIGHING UP TO 100 LBS.
  • ABILITY TO SCRUB AND SCOUR SURFACES, EXTENDING ARMS OVER HEAD TO PERFORM CLEANING TASKS, AND WORK IN CONFINED SPACES.
  • ABILITY TO COMMUNICATE EFFECTIVELY WITH OTHER EMPLOYEES, AS WELL AS GUESTS.
  • ABILITY TO FOLLOW INSTRUCTIONS, DIRECTIONS, AND MEET DEADLINES, INCLUDING THE THOROUGH CLEANING OF APPROXIMATELY 15 ROOMS (SOMETIMES MORE) AS SPECIFIED BY MANAGEMENT.
  • BASIC ABILITY TO COMPREHEND ENGLISH LANGUAGE SUFFICIENTLY TO UNDERSTAND INFORMATION SUCH AS LABELS AND INSTRUCTIONS AND BASIC GUEST REQUESTS.

  DESIRED SOFTWARE PROFICIENCIES: NONE

  SUPERVISORY R ESPONSIBILITIES: NONE
  

  EDUCATION / EXPERIENCE:

  • HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.
  • PREVIOUS HOUSEKEEPING EXPERIENCE, INCLUDINGMAKING BEDS, PREFERRED.

  PHYSICAL REQUIREMENTS

  THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:

  FREQUENCY KEY: NEVER – 0 HOURS; RARE – UP TO 1 HOUR; OCCASIONAL – 1-3 HOURS; FREQUENT – 3-6 HOURS;
  CONSTANT – 6-8 HOURS

  PHYSICAL ACTIVITY FREQUENCY
  SITTING RARE
  WALKING FREQUENT
  CLIMBING STAIRS OCCASIONAL
  CROUCHING/BENDING/STOOPING FREQUENT
  REACHING FREQUENT
  GRASPING CONSTANT
  PUSHING/PULLING FREQUENT
  NEAR VISION CONSTANT
  FAR VISION CONSTANT
  HEARING CONSTANT
  TALKING OCCASIONAL
  SMELL FREQUENT
  LIFTING/CARRYING(# LBS) FREQUENT – UP TO 50 LBS.
  TRAVEL NEVER

  
  

  MATERIALS / EQUIPMENT USED:

  • CLEANING CHEMICALS, AEROSOL SPRAY, OPERATION OF VACUUM CLEANER, TELEPHONE.

  
  

  Amazing Benefits At A Glance:

  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k) with company match
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program

  
  

• About the company

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