• Job Description

  Req#: 204181

  Job Details

  Job Location: La Quinta I&S VLD - Valdosta, GA

  Salary Range: $12.00 - $12.00

  Description

  What makes Williams Hotel Group a great place to work? It’s our people. We understand that our employees are our greatest asset. We are committed to developing and empowering our people, providing a stable, safe, and enjoyable work environment for everyone to achieve their greatest potential. And our culture proves it.

  Here's what we have to offer you:

  • Competitive Pay
  • Fun place to work
  • Clear path for growth and career advancement
  • Hotel Discounts
  • Paid Vacation
  • Health, Vision, and Dental Insurance Benefits
  • 401k with company match

  Job Summary

  The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

  Education & Experience

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.

  Physical Requirements

  • Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
  • Ability to perform repetitive tasks with accuracy
  • Ability to lift, carry, pull and push up to 30 lbs and up to 50 pounds throughout a shift
  • Ability to work in varying temperatures.
  • May be exposed to mechanical, electrical, chemical and fume hazards

  General Requirements

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
  • Ability to read, write and communicate effectively in English, both written and verbal
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Williams Investment Company Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Williams Investment Company Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a warm and friendly demeanor at all times.

  Fundamental Requirements

  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Thoroughly clean guestrooms according to standards.
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guestrooms and hallways.
  • Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
  • Restock housekeeping cleaning cart for next day's use.
  • Replenish chemical bottles.
  • Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
  • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for “Lost and Found” according to the standards.
  • Ensure overall guest satisfaction.

  
  

• About the company

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