Caesars Entertainment
Room Attendants
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Job Description
- Req#: 68145
- Clean rooms according to procedures stated in the department guidelines
- Complete turn down service as assigned
- Obtain needed cleaning supplies from supply room
- Obtain computer printout of room assignments for their station
- Sign for keys prior to starting shift
- Required to empty bag on vacuum cleaner daily
- At the end of shift, turn in keys, supplies, and signed computer assignment sheet to the appropriate locations
- Turns in all items found in guest halls or left in check out rooms in a timely manner
- replacing bed linens and towels
- restocking hotel food and beverages
- keeping hallways clean and unobstructed
- reporting room vacancy status
- Ensuring high hygiene standards and guest satisfaction
- Addressing guest queries and solving special requests
- Making beds and providing clean sheets and towels
- Support our maintenance team by reporting any broken, defective or missing items.
- Remove soiled linen from guest rooms
- Performs all other related and compatible duties as assigned.
- Perform duties with cleaning chemicals and equipment including carpet/floor care.
- Perform special projects assigned by supervisors
- Follow safety and security procedures.
- Follows all necessary safety procedures including Blood Borne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling.
- Adheres to departmental and company policies.
- Report all needles, blood, and other bodily fluids found to Supervisor.
- Operates equipment, including vacuum cleaners, radio, phone, mop, and broom.
- Ability to push up to 50 pounds daily for the duration of shift
- Must complete assignments by time projected by leadership
- Complete on average between 13- 17 credits daily
- Abide by leadership feedback and correct any discrepancies in assignments preformed
- Must have schedule flexibility including evenings, weekends, holiday shifts and overtime, as needed.
- Ability to plan, organize, and complete work; take initiative logically and independently.
- Must be able to get along well with co-workers. Possess well-developed interpersonal skills
- Ability to maintain a consistent pace throughout the shift.
- Receive instructions and hear inquiries from guests, clients, or staff.
- Ability to remain alert throughout the shift and calm during emergency situations.
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
- HS diploma or GED.
- Casino/Hotel experience preferred .
- Experience within an upscale hotel preferred.
- Prior experience as a Room Attendant preferred but not required.
- Demonstrated ability in maintaining consistent, high quality service levels; prior experience in supervising work units; history of developing employees who have been successfully promoted to increasing levels of responsibility; track record of managing a department that provides excellent service to guests.
- Ability to bend, stoop or kneel; climb, ascend and descend stairs; maintain equilibrium for a long time.
- Must be able to lift and carry upwards to 25 pounds.
- Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
- Handle sensitive situations relating to staff and guest problems, in a timely manner
- Read, write, speak, and understand English.
- Operate in mentally and physically stressful situations.
- Respond to visual and aural cues
- Work in cold & hot temperatures
- Possibly be exposed to second hand smoke
ESSENTIAL JOB FUNCTIONS:
QUALIFICATIONS:
EDUCATION/EXPERIENCE:
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
I understand the Casino and its surrounding areas are under constant surveillance, and that as an employee of Caesars Virginia, I will be under that surveillance. I also acknowledge that I have had my photograph taken and understand it will be kept on file with Caesars Virginia Surveillance Department.
About the company
Caesars Entertainment, Inc. was a Paradise, Nevada based business that was the largest owner, operator and developer of casinos throughout the world.
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