• Job Description

  Req#: C9309-23-1295?language=en&page=785&sort=publicationDateDesc

  Job summary

  An exciting opportunity has arisen to work with the Central Validation team as part of the Performance and Planning department to assist Divisions with the validation of Referral to Treatment (RTT) pathways and data quality checking against set nationally and locally defined targets.

  The RTT Validator role will be responsible for the proactive management, monitoring and validation of clinical pathways, supporting operational teams to improve the accuracy of patient waiting time information, maintain performance targets, appropriately escalate potentially breaches of waiting targets and ensure patients are treated in a timely manner.

  Main duties of the job

  The main responsibilities of the role are to investigate and validate clinical pathways, assisting operational teams to ensure patient waiting times are reported accurately, as well as supporting the Trust in maintaining performance and improvement of patient care.

  The post-holder will liaise closely with a wide range of staff to ensure that RTT patient data is being recorded on Trust administration systems correctly with the aim of improving data quality and supporting the operational teams in tracking and expediting patients throughout their care pathway.

  The post-holder may be required to work at home full time, work on site full time or work as part of a hybrid approach depending on the assigned task.

  About us

  University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

  We provide first-class acute and specialist services across eight sites:

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery

  • Royal National ENT and Eastman Dental Hospitals
  • University College Hospital Grafton Way Building
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases

  • University College Hospital at Westmoreland Street

  We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

  At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

  Date posted

  23 October 2023

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £30,279 to £33,116 a year Per annum inclusive of HCAS

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  309-UCLH-3207

  Job locations

  UCLH

  50 Euston Road

  London

  NW1 2PG

  
  

  Job description

  Job responsibilities

  For more information regarding the main responsibilities of the role, please refer to the attached Job Description.

  Person specification

  Knowledge and Qualifications

  Essential criteria

  • Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
  • Knowledge of the full range of administrative procedures, acquired through training and previous experience of working in an administrative environment. Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.
  • Knowledge of EPR or other hospital administration systems.
  • Understanding of national RTT and DM01 access targets and rules

  Desirable criteria

  • NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification

  Experience

  Essential criteria

  • Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise (acquired through experience and/or training to Vocational level 4 or equivalent). Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery

  Desirable criteria

  • Previous NHS experience, or experience of working in a healthcare setting

  This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

  Job description

  Job responsibilities

  For more information regarding the main responsibilities of the role, please refer to the attached Job Description.

  Person specification

  Knowledge and Qualifications

  Essential criteria

  • Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
  • Knowledge of the full range of administrative procedures, acquired through training and previous experience of working in an administrative environment. Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.
  • Knowledge of EPR or other hospital administration systems.
  • Understanding of national RTT and DM01 access targets and rules

  Desirable criteria

  • NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification

  Experience

  Essential criteria

  • Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise (acquired through experience and/or training to Vocational level 4 or equivalent). Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery

  Desirable criteria

  • Previous NHS experience, or experience of working in a healthcare setting

  This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

  Person Specification

  Knowledge and Qualifications

  Essential

  • Educated to GCSE standard or equivalent relevant experience

  Desirable

  • European Computer Driving Licence (ECDL) nor equivalent certificated training

  Experience

  Essential

  • Previous clerical or receptionist experience
  • Use of EPR or other hospital patient administration
  • Experience of inputting and extracting data
  • Understanding of national RTT and DM01 access targets and rules

  Communication

  Essential

  • Good oral and written communication
  • Ability to work well with other departments and staff groups

  Personal and People Development

  Essential

  • Ability to use initiative
  • Ability to work under pressure
  • Ability to work independently

  Specific Requirements

  Essential

  • Ability to maintain accurate data

  Information Processing (IT skills)

  Essential

  • MS Office
  • MS Outlook or equivalent

  Desirable

  • Electronic Patient Records

  Person Specification

  Knowledge and Qualifications

  Essential

  • Educated to GCSE standard or equivalent relevant experience

  Desirable

  • European Computer Driving Licence (ECDL) nor equivalent certificated training

  Experience

  Essential

  • Previous clerical or receptionist experience
  • Use of EPR or other hospital patient administration
  • Experience of inputting and extracting data
  • Understanding of national RTT and DM01 access targets and rules

  Communication

  Essential

  • Good oral and written communication
  • Ability to work well with other departments and staff groups

  Personal and People Development

  Essential

  • Ability to use initiative
  • Ability to work under pressure
  • Ability to work independently

  Specific Requirements

  Essential

  • Ability to maintain accurate data

  Information Processing (IT skills)

  Essential

  • MS Office
  • MS Outlook or equivalent

  Desirable

  • Electronic Patient Records

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  University College London Hospitals NHS Foundation Trust

  Address

  UCLH

  50 Euston Road

  London

  NW1 2PG

  
  

  Employer's website

  https://www.uclh.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  University College London Hospitals NHS Foundation Trust

  Address

  UCLH

  50 Euston Road

  London

  NW1 2PG

  
  

  Employer's website

  https://www.uclh.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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