Tetra Pak

Sales Administration Officer - Portuguese Speaker


PayCompetitive
LocationPanama/Panamá
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 85536

      At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.

      Job Summary


      The purpose of this position is to have direct contact with different stakeholders of the different markets and ensure that the processes are run with excellence and adequate support. This position will execute the end-to-end process for spare part orders and queries from customers. Delivering a high level of service to secure the customer service experience.
      The position is based in Panama City, Panama
      You will be travelling 10% of your time to our customer sites.
      Tetra Pak is not sponsoring work visas or relocation for this position.

      What you will do


      As a Sales Administration Officer – Portuguese Speaker you will:

      • Execute the end-to-end process for parts orders, return orders, and quotations, including tasks in SAP and other internal tools & systems
      • Execute Pro-active follow-up of remaining orders
      • Participate in defining, developing, and deploying visual management including the right metrics for parts administration.
      • Responsible to coordinate with cluster market area when there is an issue with the agreed delivery schedule.
      • Participate in continuous improvement activities related to parts administration.

      We believe you have

      • Bachelor’s degree in production engineering, Administration/ Logistics/ or Supply Chain and other related fields.
      • Portuguese native is mandatory.
      • Intermediate/Advanced English is required.
      • Spanish is desirable.
      • Good previous customer support experience.
      • Experience in continuous improvement projects.
      • Microsoft office knowledge: Macros and Excel Advanced are required.
      • Knowledge in SAP
      • Positive attitude and accessible.
      • Strong problem solving and continuous improvement, customer orientation skills, highly motivated, team player, analytic and fast learner.


      We Offer You

      • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
      • A culture that pioneers a spirit of innovation where our industry experts drive visible results
      • An equal opportunity employment experience that values diversity and inclusion
      • Market competitive compensation and benefits with flexible working arrangements


      Apply Now

      If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.

      This job posting expires on January 23, 2024

  • About the company

      Tetra Pak is a Swedish-Swiss multinational food packaging and processing company with head offices in Lund, Sweden, and Pully, Switzerland.

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