• Working hard, playing hard, living well: Balance your career with outdoor adventures.

• Strong Core Values: Family ownership, rich history, and a commitment to sustainability.

• Supportive Environment: Enjoy a positive work atmosphere where teamwork and personal growth are encouraged.

Join Our Team and Enjoy Amazing Benefits!

• Flexible schedules: Enjoy the fr eedom to balance work with your personal life.

• Competitive pay: Earn a salary that reflects your skills and experience.

• Fun per ks & Generous discount: Take advantage of exciting benefits and save on products y ou love.

As a Sales Guide, you'll be the heartbeat of our outdoor gear/apparel departments, delivering world-class service with a smile. You'll be the face of the L. L.Bean brand, engaging customers, keeping our store in tip-top shape, and fostering a spirit of teamwork. Your role will be ever-changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise . Get ready to make every customer feel like a part of our outdoor-loving community !

Key Responsibilities:

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.

• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.

• Build Relationships: Establish connections with customers, share expertise , and demonstrate a passion for learning and sharing product knowledge.

• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.

• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service.

• Promote Initiatives: Drive excitement around L. L.Bean sponsored programs, including Outdoor Discovery School and the L. L.Bean Mastercard program.

• Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.

• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.

• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.

Physical Demands:

• Required to stand, walk during shift; talk or hear, both in person and by headset; Occasionally ascend or descend ladders, stairs, ramps

• Repetitive motions that may include the wrists, hands and/or fingers; occasionally required to stoop, kneel, bend, crouch and lift 1 to 20 pounds

• O ccasionally move and lift objects up to 40 pounds ( utilizing a team lift as needed)

Skills and Qualifications:

• Passion for providing world-class customer service.

• Friendly and outgoing communication style.

• Proficiency with computer systems and the ability to learn new technologies .

• Adaptability and openness to change.

• Availability to work varied hours, including nights, weekends, and holidays.

• Genuine passion for the outdoors and participation in outdoor activities.