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Job Description
- Req#: 25073792
Additional Information: This hotel is owned and operated by an independent franchisee, Epicurean Atlanta Hotel. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
What you haveHighschool diploma or Associate Degree and 2 – 3 years of relevant experienceStrong computer skills, including knowledge of Word and Excel programsAbility to work in an organized, effective, and efficient wayExcellent communication skills, both verbal and writtenAbility to use technology, e.g., computers, iPads, tabletsExperience working collaboratively across different teams within an organizationProven ability to multitask, and able to react and handle any last minute needs or situationsA sense of ownership in everything that you doWhat you’ll doProcess contracts, proposals, and general correspondence for sales and catering staff as neededProcess, coordinate, and distribute event orders, banquet checks, revisions, guarantees, event reports, group resumes, and Daily Event Sheets, for the Events TeamMonitor phones for sales and catering staff. Qualify incoming inquiry calls and ensure that they are dealt with accurately, timely, and in a professional mannerIdentify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Enter group blocks into reservation systemWork with Events Teams on detailing upcoming functions as needed including obtaining guarantees and confirming arrangementsAssist managers on creative projects including proposals, direct mail pieces, invitations, and special eventsInput group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms, and keep organized files of all groupsAssist guests and clients with event changes, requests, and other needs as appropriateMonitor ordering of office supplies and sales collateral to ensure sales offices is stocked with necessary materialsOther necessary duties as reasonably assigned by managerPhysical DemandAbility to sit or stand for extended periods of timeAbility to bendAbility to lift, pull 50 lbsAbility to communicate clearlyAbility to work long hours as neededMental DemandsMake sound judgments quicklyWork on multiple tasks, making appropriate progress towards deadlinesAble to work independently, take direction, and provide direction to othersManage differing personalities within the property, the resort, and the communityMaintain the highest degree of confidentialityAbility to work effectively in stressful, high pressure situationsAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessaryBenefitsFull-time Associate BenefitsMedical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employeesPart-time Associate BenefitsAll above-listed benefits, except for Medical Insurance and Holiday PayThe Sales, Events Coordinator will assist the Sales, Catering and Event Management team in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team. Other duties will include but not limited to light selling, event detailing, and group housing for smaller or social based groups.This company is an equal opportunity employer.
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