Employer Industry: Digital Business Services

Why consider this job opportunity:
- Paid training and competitive wages
- Full benefits package including medical, dental, vision, and 401k
- Paid time off and employee wellness programs
- Opportunity for career advancement within the organization
- Work remotely from the comfort of your home
- Engaging and collaborative work environment with diverse interactions

What to Expect (Job Responsibilities):
- Provide customer support via telephone and internet channels, addressing inquiries and resolving basic support issues
- Handle a high volume of customer inquiries regarding products and services, ensuring timely resolution
- Troubleshoot customer problems and utilize resources to identify solutions
- Document inbound support requests and maintain accurate customer information
- Provide guidance and mentorship to less experienced associates as needed

What is Required (Qualifications):
- Ability to work independently in a remote team environment
- Excellent customer service skills with a focus on customer satisfaction
- Must be at least 18 years of age
- High School Diploma or GED required
- Proficient in PC operation and navigation with the ability to type 25 words per minute

How to Stand Out (Preferred Qualifications):
- Strong oral and written communication skills
- Ability to adapt in a fast-paced and constantly changing environment
- Effective organization and work prioritization skills
- Demonstrates effective people skills and sensitivity when interacting with others

#DigitalBusinessServices #CustomerSupport #RemoteWork #CareerGrowth #EqualOpportunityEmployer

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