• Job Description

  Req#: 31253

  Information about #31253 Sales Operations Specialist

  Work Location: This role can work remotely, within the continental US, provided that Eastern standard time core business hours are maintained. Quarterly trips to GOJO Plaza are required.

  Shift: Office Hours

  Formulated to Care

  GOJO, Makers of PURELL™, is a company for people who want to help the world experience greater health and well-being. The positive impact of our innovative PURELL® hand and surface hygiene solutions is driven by our 2,500 highly collaborative and creative team members, who love to learn, care for each other, and live our Purpose. We look for people who are inclusive, growth-oriented, and driven to find solutions to big challenges, and we actively support their well-being. If this inspires you, please join us at GOJO.

  Role Objective

  Support the Sales operations and planning functions in developing and improving sales processes, systems, and strategies. Perform a variety of activities related to the day-to-day operations of the sales function, such as assisting with sales operations related calculations, coordinating territory/region activities, and maintaining documentation. Assist analysts in the collection and evaluation of data related to sales trends, pricing, performance metrics, and other sales-related statistics.

  Essential Functions and Responsibilities

  • Manages and builds both internal and external custome relationships.
  • Tracks and monitors spend against provided budget.
  • Performs various administrative and operational functions as needed for sales meetings, presentations, customer visits, tradeshows, etc. as required.
  • Participates in meetings, content prep and follow up communications.
  • Consistently advocates for opportunities to improve processes and ensure seamless sales operations support.
  • Collaborates with cross functional teams to develop/enhance process and facilitate workflow.
  • Uses and endorses various sales tools and operational processes to support business objectives.
  • Makes recommendations and collaborates to make decisions with a focus on profitability while maintaining customer satisfaction.
  • Identifies problems and determines path to resolve with minimal Manager input.
  • Partners with customers to update existing literature/marketing material. Engage and collaborate with appropriate internal groups as needed.
  • Participates in and supports projects. Partners with appropriate teams.
  • Analyzes data as needed or requested.
  • Participates in forecasting and inventory management activities.
  • Manages and audits reporting or other required data, ensures accurate program payment calculations and timely payments in support of programs as outlined in trade development plans/or other legal agreements.
  • Tasks may include product changes, maintaining customer portal and digital asset management systems (includes additions, discontinuations, regular accuracy audits, etc.), customer questionnaires, no charge order entry.
  • Becomes profificent and utiltizes all designated GOJO systems as required.

  Education and Experience

  • High School Diploma required, associate degree or some college preferred.
  • Minimum two (2) years’ experience with customer service, administrative support, sales/operations/marketing support in a business-to-business environment required.
  • Analytical skills required.
  • Preferred experience in managing customer relationships and partnering, collaborating, supporting & engaging a direct sales function.
  • Proficiency with all Microsoft Applications, especially Excel and PowerPoint.
  • ERP system knowledge preferred. SAP a plus.

  Competencies

  Being Resilient

  Collaborates

  Cultivates Innovation

  Customer Focus

  Drives Results

  Supervision/Coordination

  • Works under general supervision, relies on experience and judgment to prioritize, plan and accomplish tasks and goals.
  • Coordinates and communicates events/activities as appropriate with input from Manager.

  Role Type

  Mostly Virtual - Less than 10% on-site work

  Physical Requirements

  Office Worker - Physical Requirements

  Office Worker - Equipment Used

  Office Worker - Work Environment

  Travel Requirements

  Overnight Travel - sporadic - required.

  To Apply:

  To apply for this position, please complete the online application process. You will have an opportunity to include your resume and a cover letter. GOJO is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or status as an individual with a disability. Applicants must be lawfully authorized to work in the United States.

  Recruiters, Search Agencies or others referring candidates to GOJO Industries, Inc. without written authorization from GOJO Industries, Inc. Human Resources will not be compensated in any way for their online referral even if GOJO Industries, Inc. hires the candidate. GOJO does not seek or respond to unsolicited resumes for positions that are not listed in the Careers section.

• About the company

  GOJO Industries, Inc., is a privately held manufacturer of hand hygiene and skin care products founded in 1946, in Akron, Ohio, where it is again headquartered after a period in Cuyahoga Falls.

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