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Job Description
- Req#: NB6022062
Direct sales, bu siness development, and service account management functions for UPM NA merchant partners. This includes business planning, building customer relationships at multiple levels in the vertical chain, forecasting demand in partnership with customers, pricing in adherence to UPM's pricing policy and documentation, implementation, and enforcement of UPM contractual practices, and building customer knowledge of UPM's offering
Collaborate with internal partners (customer service, production planning and logistics ) to ensure customer commitments are met
Increase internal market intelligence by understanding and communicating end-user needs and market feedback
Create customer satisfaction by exhibiting a drive to exceed customer expectations
Engage in new business development to include lead generation, qualification, and development, which result in new sales for UPM
You have a bachelor’s degree in business or equivalent experience
You have at least three years’ experience in sales or a related field
You possess a general understanding of US customer and market dynamics
You have experience in relationship/account management
You are fluent in English
You exhibit UPM values: achieve together, renew with courage, trust and be trusted
You have business understanding and knowledge as well as problem solving skills
You have organizational and interpersonal skills
A meaningful job – We have an inspiring purpose ‘We create a future beyond fossils. Our work is impactful and transformative .
A caring community – Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
Development opportunities – We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
Responsible employer - Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.
Comprehensive benefit package – UPM’s benefit package includes medical, dental and vision insurance, paid time off and a 401(k)-retirement plan.
Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Join us in creating a future beyond fossils!
We are looking for a remote/home office-based Sales Representative responsible for generating new customers and sales volumes via our NA Merchant partners. This position will be geographically focused within the central United States and will engage customers ranging from printers to corporate accounts to end-users. The Sales Representative will ensure customer requirements are fulfilled and solutions provided resulting in a high level of customer satisfaction at the merchant partner and end-user level.
Greetings from your future manager
“ I’m excited to welcome a new Sales Representative to our team. We’re a close team of enthusiastic , committed people working t ogether to succeed personally and professionally. You’ll be challenged with developing, growing, and managing new and existing customers in a very dynamic and always changing market. Our North American team covers the US and Canada, supporting a wide range of customers with our World Class global manufacturing and supply chain .” Mark Goodman, Area Sales Director, North America
What you will do
Who you are
This is what we offer to you
Learn about our Rewarding and our Ways of working
Additional information
Location: Home office USA
Workplace type: remote
Ability to travel approximately 5 0 % of the time.
Please apply via the link above and attach your CV and cover letter latest by October 8 , 2024 .
We review applications already during the application period, and you may be contacted already before the application deadline.
If you have any technical issues with submitting your application, please contact our HR Service Center at contacthr.us@upm.com or 877-723-5247.
This Job Description is intended to be a guide, and is not intended to be a contract of employment, explicit or implicit. All contents are subject to change at the sole discretion of the company. Cooperation is expected of all employees. Other duties may be assigned as needed.
UPM North America is an Equal Opportunity Employer.
UPM Naperville is home to UPM’s North American paper business including Communication Papers and Specialty Papers. The sales organization is comprised of external sales and technical customer service. The regional Supply Chain organization consists of customer service, planning, logistics and analytics. These teams are responsible for selling and servicing both locally made and imported paper .
About the company
UPM leads the forest-based bioindustry into a sustainable, innovation-driven, and exciting future across six business areas.