Company Summary

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary

The Deltek Global Sales team has a passion for empowering project-based businesses to achieve their goals. We relentlessly focus on our customers’ needs and strive to deliver an exceptional experience for all clients. If you are an enthusiastic, motivated professional who enjoys building and nurturing relationships – join our highly collaborative team to help power project success for our customers.

Position Responsibilities

Job Summary: We are looking for a results-driven and customer-centric Expansion Sales Specialist to join our team. This role is focused on driving revenue growth through upselling (increasing usage or product tier) and cross-selling (introducing complementary products or services) to our existing customer base. The ideal candidate will have a strong understanding of SaaS sales cycles, customer relationship management, and consultative selling.

Key Responsibilities:

· Proactively identify upsell and cross-sell opportunities within the existing customer portfolio

· Identify and pursue cross-sell and upsell opportunities based on customer usage patterns, pain points, and growth plans

· Build strong relationships with key stakeholders to understand their evolving business needs

· Develop and execute tailored expansion strategies for customer segments

· Proactively suggest product enhancements or additional modules to improve customer ROI and satisfaction.

· Present product features and benefits clearly, focusing on ROI and customer impact

· Meet or exceed monthly and quarterly expansion revenue targets

· Track and manage pipeline using CRM tools (e.g., Salesforce, HubSpot)

· Use data and customer feedback to drive insights and improve sales strategies

Requirements:

· 2–5 years of experience in SaaS sales, account management

· Proven track record of meeting or exceeding sales targets

· Ability to make pitch track for multiple product lines

· Mapping products / modules to customer needs and identify Opportunities to improve customer stickiness and improve user adoption

· Strong consultative selling skills with an ability to tailor pitches to customer pain points

· Excellent communication, negotiation, and relationship-building skills

· Proficiency in CRM systems and sales enablement tools - Salesforce

· Strong analytical mindset with the ability to leverage data to identify trends and opportunities

Qualifications

Preferred Qualifications:

· Experience selling B2B SaaS solutions in verticals like FinTech, HRTech, or MarTech

· Familiarity with Customer Success and Product-Led Growth (PLG) models

· Experience in working with product teams to shape offerings based on customer needs

· Rich Experience working with Customer in North America region

Travel Requirements

No

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Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.