Internova

Sales Support Agent


Pay$15.58 - $25.57 / hour
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 3528
      Employer Industry: Travel and Tourism

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Potential for incentive, commission, or discretionary bonus based on performance
      - Comprehensive benefits package including medical, dental, and vision insurance
      - Access to discounted employee travel options and professional development via LinkedIn Learning
      - Supportive and collaborative work environment with a focus on exceptional customer service

      What to Expect (Job Responsibilities):
      - Provide support to Cruise Consultants, fulfilling their responsibilities in their absence
      - Process quote requests and input transaction details into the reservation system
      - Generate scheduled reports including final billing and payment reminders
      - Book cruise reservations and recommend ancillary items such as insurance and hotels
      - Address client issues and involve management as necessary to ensure satisfaction

      What is Required (Qualifications):
      - Minimum of 2 years of travel industry experience, specifically in the cruise market
      - Proficiency in Cruise Line booking tools and exceptional customer service skills
      - Competency with Excel, Word, and Zoom, with the ability to learn new technologies
      - Excellent written, verbal, and interpersonal communication skills
      - Strong organizational skills and the ability to work under pressure with attention to detail

      How to Stand Out (Preferred Qualifications):
      - Experience in a Cruise Line or Travel Agency setting
      - Completion of travel school or a related college degree
      - Friendly disposition with a proactive approach to customer service

      #TravelIndustry #CruiseConsultants #CustomerService #CareerGrowth #EmployeeBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      The official Twitter account for Internova Travel Group, the Undisputed Leader in Travel, with more than 50,000 travel experts worldwide.

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