Rockwell Automation
Sales Support Representative
This job is now closed
Job Description
- Req#: R22-14064
- Provide pricing & quotation support to the Sales team (including liaison with
- customer and Rockwell Automation teams where required) for standard products (including software).
- Provide CRM data quality support and maintenance to the Sales team.
- Provide first level support to the Sales team with internal RA processes and tools
- Assist in reducing the administrative burden on Sales team.
- Assist in providing a great experience for customers.
- Good experience and understanding of Rockwell products, processes, and tools.
- Keeps skills and knowledge in all areas (organizational, technical and commercial) up to date
- Takes initiative in response to changing circumstances within the organization or markets
- Prior experience in customer support with a technology-based organization is a must
- Capability to work remotely and on the telephone
- PC knowledge: MS Office Suite especially Outlook, Excel, and PowerPoint
- Daily use of CRM packages
- Local language skills, plus excellent English language (written & spoken) Swedish language would be a nice to have
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Contributes to improving the efficiency of the Sales Team through delivery of a Sales Support service. Delivers a consistent support function to the Sales team within their team seeking continuing efficiencies in, and improvements to, the service. Ensure consistency with the global model of the EMEA Sales Support service.
Maintain a customer centric and adaptable culture within the Sales Support team. Employee needs to respond in timely manner to Customer Inquiries and Requests and in some instances will need coordinate multiple resources too (Customer Care, Pricing, BUs, Domain Experts).Principal duties and responsibilities:
Skills, Knowledge, Experience and Education
#LI-DAB #LifeatROK
About the company
At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected, and more productive.
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