Employer Industry: Payment Solutions Provider

Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive pay with bonuses offered
- Comprehensive benefits package including health insurance and retirement plans
- Chance to work with cutting-edge payment technology
- Supportive and collaborative work environment
- Remote work flexibility available

What to Expect (Job Responsibilities):
- Provide help desk support to end-users for PC, server, or mainframe applications
- Log client issues into a support application and classify severity levels
- Assist with providing technical support for internal and external client problems
- Verify systems during scheduled outages and maintenance
- Monitor critical path processing and notify clients about missed deliverables

What is Required (Qualifications):
- High School Diploma or Equivalent
- Bachelor's Degree in Computer Science or related field preferred
- Minimum 2 years of relevant experience in help desk or POS terminal support
- Excellent communication and problem-solving skills
- Ability to analyze problems and determine the best solutions

How to Stand Out (Preferred Qualifications):
- Experience in merchant issue resolution or coordinating issue resolution

#PaymentSolutions #TechnicalSupport #CareerGrowth #CompetitivePay #RemoteWork

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