Technical Skills required

• 8 + years of experience as a Salesforce Analyst and admin role leading enterprise-scale CRM, PRM projects.

• Deep understanding of Salesforce Platform functionality and best practices, with emphasis in Sales Cloud

• Strong knowledge of Enterprise channel & End customer sales. Experience in Sales operations, partner management & enablement preferred.

• Strong experience in implementation; ability to determine whether requirements are configuration, customization, and/or integrations with external systems

• Hands-on experience on configuration of platform features including user management, profiles, permission sets, role hierarchy, org-wide defaults, sharing rules, territories, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, process builder, flows, lightning pages, managed packages, etc.

• Experience with the Salesforce AppExchange and a deep understanding of both this ecosystem as well as native Salesforce capabilities.

• Experience with Agile / Scrum delivery models

• Prior experience in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.

• Working knowledge of process documentation & project management software

• Experience working with large-scale, complex datasets and using salesforce data tools.

• Superior ability to design and implement dashboards on Einstein Analytics/ Tableau CRM preferred and reports to deliver business insight

• Keen understanding of system security and controls

Education

BS or equivalent degree in Business management, Computer Science, Engineering or related discipline required. MBA degree preferred.

Salesforce certifications:

• Salesforce Advance Administrator Certification (required)

• Agile SCRUM Master certification (preferred)

• Salesforce Marketing Cloud Certification (required)

• Salesforce Sales Cloud Consultant Certification (required)

Salary Range: $95,000-$130,000 a year

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